Lori Allotta | Page 26

Service was completed within the timeframe given, and the items discussed were addressed correctly. Great service . items discussed were addressed correctly. Great service . More

by mdooley40 Verified Customer Verified Customer

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I think the service center offers a very high customer service experience. It was a pleasure to bring my car there. service experience. It was a pleasure to bring my car there. More

by Michael Curvati Verified Customer Verified Customer

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Car had a problem with the engine. Service replacement was okay for now. I’m satisfied! Service replacement was okay for now. I’m satisfied! More

by mb6096 Verified Customer Verified Customer

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I found all the people I came in contact with to be friendly,knowledgeable and very willing to please friendly,knowledgeable and very willing to please More

by blanchey02 Verified Customer Verified Customer

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The service valet was a gentleman and displayed professionalism from time of vehicle pickup until its return.The updates on ETA’s were very accurate and useful which makes this service a stress fre professionalism from time of vehicle pickup until its return.The updates on ETA’s were very accurate and useful which makes this service a stress free experience.Too bad this is not the norm in the entire auto industry. More

by skippy3355 Verified Customer Verified Customer

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Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service More

by johnson.arb Verified Customer Verified Customer

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Pristine and clean service location with professional and personable staff members. Exceptional service provided in a timely manner. personable staff members. Exceptional service provided in a timely manner. More

by eramirez801995 Verified Customer Verified Customer

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Very helpful very considering very nice job well done didn’t have any problems recommend friends are family didn’t have any problems recommend friends are family More

by VRMARQUEZ60 Verified Customer Verified Customer

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Always friendly and service with a smile. Quick response and things are explained thoroughly. Plus great coffee machine. Quick response and things are explained thoroughly. Plus great coffee machine. More

by epolanco2007 Verified Customer Verified Customer

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My Ford Edge 2019 started to over heat and I had to get it towed by ford road side. They couldn’t provide me with a courtesy car so I had to get a rental on my own. Rental came out to about $1250.00 and wa it towed by ford road side. They couldn’t provide me with a courtesy car so I had to get a rental on my own. Rental came out to about $1250.00 and warranty department only was able to provide $400. I had to use my insurance company which they only cover $500. I shouldn’t have had to go through my insurance company to help with the rental. Ford customer care agent assigned to my case hasn’t gotten back to me but she stated was only able to cover the rental after a diagnostic was completed. Car was in ford shop from 6/30-7/22. The car took a while to get looked at by a mechanic and was only looked at by a technician. I wasn’t able to get a diagnostic til about the last week it was there. Felix was very apologetic. Process was very stressful and I don’t think I’ll be leasing with ford after my lease is up. More

by davegz1 Verified Customer Verified Customer

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