Lori Brennan | Page 8

Performed all services required except alignment. When they went to do it their computer went down. We have to make a call for appointment to get alignment done. they went to do it their computer went down. We have to make a call for appointment to get alignment done. More

by ZUL005 Verified Customer Verified Customer

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There service department was extremely knowledgeable and very helpful. I set the appointment up for an 8 AM appointment, got in Ms. Lori did advise me that the Technician that does the diagnostic does not c very helpful. I set the appointment up for an 8 AM appointment, got in Ms. Lori did advise me that the Technician that does the diagnostic does not come in on Saturday but she did set me up for Monday. I left the car with them do the diagnostics By midday Monday I had the results of the issue. Definitely will return if need be. Very professional people. A little pricey but not if you think about the the people that pay out of pocket to go to school for this profession. Thanks Stan McNabb. Keep up the awesome work... More

by buckyi139 Verified Customer Verified Customer

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awful service no help lied about car being in shop and when work was being done car was not ready when said would be ready because they didn’t start when said would have start when work was being done car was not ready when said would be ready because they didn’t start when said would have start More

by greenerandal Verified Customer Verified Customer

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It went as expected. They got me in and out quickly. I have no complaints about the service I received while visiting their department for an oil change. have no complaints about the service I received while visiting their department for an oil change. More

by R Verified Customer Verified Customer

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In and out of service department quickly. Lori was great. Got there first thing in the morning. She was very friendly. Made the experience less painful. Got there first thing in the morning. She was very friendly. Made the experience less painful. More

by mark.kraska Verified Customer Verified Customer

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The Service Department went far above what you would expect. I had knee replacement surgery so they knew it was difficult for me to get around so they picked up my vehicle at my office, changed the oil expect. I had knee replacement surgery so they knew it was difficult for me to get around so they picked up my vehicle at my office, changed the oil, etc. and washed and vacuumed the interior. Wonderful helpful people. I have bought several vehicles from this dealership and the customer service was wonderful. I highly recommend anyone looking for a new vehicle to see Stan McNabb of Columbia. More

by sally.woodard Verified Customer Verified Customer

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Prompt and courteous. Friendly service department. Explains any extra work needed before starting so that it is understood why and how much it will cost Explains any extra work needed before starting so that it is understood why and how much it will cost More

by bobjr1963 Verified Customer Verified Customer

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We r very pleased with everyone in service Dept. Super We r very pleased with everyone in service Dept. Super friendly, new owners, new service manager Joel Rimmer the best !! We took our vehicles elsewh We r very pleased with everyone in service Dept. Super friendly, new owners, new service manager Joel Rimmer the best !! We took our vehicles elsewhere for awhile until new owners we decided to try again sure glad we did A+++ More

by SRBL09 Verified Customer Verified Customer

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Stan McNabb in Columbia,TN is a great General Motors Dealership.We have a 2018 Chevrolet Malibu that we bought from a different dealer but we bring it to Stan McNabb for service. They do a great job eve Dealership.We have a 2018 Chevrolet Malibu that we bought from a different dealer but we bring it to Stan McNabb for service. They do a great job every time. More

by cookslandingld Verified Customer Verified Customer

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I felt that I was overcharged for a service. I replied to a customer survey from the owner and received a call the same day. A acceptable charge was agreed and I was sent a check for the difference. I n to a customer survey from the owner and received a call the same day. A acceptable charge was agreed and I was sent a check for the difference. I never expected to hear for them. More

by debandarv Verified Customer Verified Customer

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