Lori Mohr | Page 11

I have been a Mercedes owner for many years. I recently searched among all the luxury brands for a new vehicle. There are some great vehicles out there. When I added up my excellent sales experi I recently searched among all the luxury brands for a new vehicle. There are some great vehicles out there. When I added up my excellent sales experience with Lori Mohr and Rachel Collins, and my excellent service experience with Steve Byrd, the decision to get another Mercedes was easy. Lori took the time to demonstrate all the vehicles with no pressure, and I found the perfect vehicle (E 350 4 Matic). It was not all about a car. I felt comfortable with RBM, and the total Mercedes experience was the difference maker. RBM and its employees all "get it." They are a quality dealership every step of the way. More

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Lori Mohr made the car buying experience a fun, exciting experience. She didn’t pressure me and was readily available to answer any question I had along the way. I love my new car and am excited to be part experience. She didn’t pressure me and was readily available to answer any question I had along the way. I love my new car and am excited to be part of the Mercedes family! More

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Great buying experience! Everyone at RBM was friendly, informative, helpful and organized without being stuffy! Lori truly helped us make an informed decision and was incre Everyone at RBM was friendly, informative, helpful and organized without being stuffy! Lori truly helped us make an informed decision and was incredibly patient while “one of us” continued changing her mind! More

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Lori Mohr was a pleasure to work with. Knowledgeable and friendly. Not a pushy sales person at all! Knowledgeable and friendly. Not a pushy sales person at all! More

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RBM of Alpharetta is amazing! This is my second time purchasing from this dealership. The customer service that I receive is just awesome! Lori treated me like Top Shelf! The deal This is my second time purchasing from this dealership. The customer service that I receive is just awesome! Lori treated me like Top Shelf! The dealership is clean and wonderful! I will never go to any other dealership. If you want to buy a Mercedes then this is the place to go! Water and juice is all laid out for you. Good job RBM of Alpharetta keep up the good work!!! More

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Thanks to Lori and Britt, we had an absolutely fantastic experience at RBM Alpharetta. They were both genuine and empathetic in their concern to our needs and went out of their way to delight us. In finding experience at RBM Alpharetta. They were both genuine and empathetic in their concern to our needs and went out of their way to delight us. In finding the best car fitting to our needs and recommending the right finance option. Never once did we feel we were being pushed to make a decision. Made us feel like family ! Would definitely recommend doing business with both Lori and Britt at RBM Alpharetta More

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I was somewhat apprehensive driving 200+ miles to purchase this vehicle. I certainly would have preferred making the purchase from a local Mercedes Benz dealer, however the 4 hour drive turned out to purchase this vehicle. I certainly would have preferred making the purchase from a local Mercedes Benz dealer, however the 4 hour drive turned out to be well worth the effort. It was a pleasure to meet and be guided through the process by Lori. We could not have asked for or expect someone as charming as she was. She was not pushy, she had a great sense of humor, and we had a good back and forth rapport. We were able to drive home 200+ miles feeling very satisfied with how the day went. All of the persons we had contact with, were very pleasant and warm. Although i would not wish anyone having to have to drive that distant in order to purchase a vehicle, i can say that the people from your dealership will be very pleasant. More

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Recently bought a CPO from Lori Mohr at RBM of Alpharetta. They were priced aggressively and the car was exactly as described in their description. She took tremendous care of me and exceeded my Alpharetta. They were priced aggressively and the car was exactly as described in their description. She took tremendous care of me and exceeded my expectations. Rachel in their finance department was super knowledgable and she was able to secure competitive financing for me through Mercedes Benz Financial. I couldn't recommend the RBM family enough. More

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Dan was very patient and despite his personal schedule, he got me to work with Lori who stepped in and make the process of buying seamless, Dan, thank you so much. he got me to work with Lori who stepped in and make the process of buying seamless, Dan, thank you so much. More

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I had a terrible experience with RBM of Alpharetta. I was shocked at how the salesperson whom I thought was nice, lied in my face when it was time to take delivery of the SUV that I ordered. She called I was shocked at how the salesperson whom I thought was nice, lied in my face when it was time to take delivery of the SUV that I ordered. She called me when my SUV was finally delivered to the dealership today. When I got there to take delivery of my vehicle, she then demanded that I pay an additional $25k over the MSRP which was not part of our agreement. I guess she forgot that we discussed this additional over the sticker price premium prior to my ordering this vehicle which I blatantly refused to pay and that she had to get the ok from her sales manager to build/ order my vehicle without addition premium. I remember waiting over 30 minutes for her to get approval from her sales manager. She told me how lucky I was that the manager finally agreed to order the G-Wagon without paying over the sticker. My vehicle finally gets here after waiting many months and then the salesperson demands that I pay the premium that was originally waived. I figured they sold my vehicle before it even got here for a higher price. That is very disappointing More

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