Lori Mohr | Page 10

Words can't express how pleased we are with our experience with RBM of Alpharetta! We went into the dealership knowing of their outstanding reputation, but still were impressed above the praises we experience with RBM of Alpharetta! We went into the dealership knowing of their outstanding reputation, but still were impressed above the praises we'd already heard. Our sales specialist, Lori Mohr, is knowledgeable, personable and did an amazing job educating us on the brand and it's lineup, as we had been BMW owners previously. We ended up building a GLE 450 for our travel car and could not be more pleased with the purchase, so much so, that we are looking to now purchase another Mercedes from Lori and the dealership as a "runabout town" car in the near future. Mercedes has a reputation of the highest standard and RBM of Alpharetta and Lori Mohr reflect those standards beyond reproach. From the moment we walked into the dealership, we understood the allure of the Mercedes name, based on its product, but even more so on the highest standards of their employee's dedication to excellence. More

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I was treated like royalty buying my Mercedes. Lori Mohr went above and beyond, answered all my questions, and was honest and transparent on every aspect of the transaction. When I had a concern Lori Mohr went above and beyond, answered all my questions, and was honest and transparent on every aspect of the transaction. When I had a concern the general manager stepped in and personally worked with me to assure my satisfaction and future business. This is my second Mercedes but first experience with RBM and Lori and I will be referring to all I know in the market for a car. RBM and Lori took the time after the sale to go over every feature bumper to bumper and have since followed up several times to ensure I am in love with my car and satisfied with my purchase. Hands down the best car experience in my 35 years of car purchases. Thanks again RBM! More

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Lori was excellent. We live 4 hour away and found two vehicles that we really liked. Lori answer all of our question over the phone and took additional pictures that we We live 4 hour away and found two vehicles that we really liked. Lori answer all of our question over the phone and took additional pictures that we requested. When we drove in, both cars were parked side by side and ready for our review and test drive. We were on our way home with our choice in no time. More

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I have been a Mercedes owner for many years. I recently searched among all the luxury brands for a new vehicle. There are some great vehicles out there. When I added up my excellent sales experi I recently searched among all the luxury brands for a new vehicle. There are some great vehicles out there. When I added up my excellent sales experience with Lori Mohr and Rachel Collins, and my excellent service experience with Steve Byrd, the decision to get another Mercedes was easy. Lori took the time to demonstrate all the vehicles with no pressure, and I found the perfect vehicle (E 350 4 Matic). It was not all about a car. I felt comfortable with RBM, and the total Mercedes experience was the difference maker. RBM and its employees all "get it." They are a quality dealership every step of the way. More

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Lori Mohr made the car buying experience a fun, exciting experience. She didn’t pressure me and was readily available to answer any question I had along the way. I love my new car and am excited to be part experience. She didn’t pressure me and was readily available to answer any question I had along the way. I love my new car and am excited to be part of the Mercedes family! More

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Great buying experience! Everyone at RBM was friendly, informative, helpful and organized without being stuffy! Lori truly helped us make an informed decision and was incre Everyone at RBM was friendly, informative, helpful and organized without being stuffy! Lori truly helped us make an informed decision and was incredibly patient while “one of us” continued changing her mind! More

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Lori Mohr was a pleasure to work with. Knowledgeable and friendly. Not a pushy sales person at all! Knowledgeable and friendly. Not a pushy sales person at all! More

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RBM of Alpharetta is amazing! This is my second time purchasing from this dealership. The customer service that I receive is just awesome! Lori treated me like Top Shelf! The deal This is my second time purchasing from this dealership. The customer service that I receive is just awesome! Lori treated me like Top Shelf! The dealership is clean and wonderful! I will never go to any other dealership. If you want to buy a Mercedes then this is the place to go! Water and juice is all laid out for you. Good job RBM of Alpharetta keep up the good work!!! More

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Thanks to Lori and Britt, we had an absolutely fantastic experience at RBM Alpharetta. They were both genuine and empathetic in their concern to our needs and went out of their way to delight us. In finding experience at RBM Alpharetta. They were both genuine and empathetic in their concern to our needs and went out of their way to delight us. In finding the best car fitting to our needs and recommending the right finance option. Never once did we feel we were being pushed to make a decision. Made us feel like family ! Would definitely recommend doing business with both Lori and Britt at RBM Alpharetta More

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I was somewhat apprehensive driving 200+ miles to purchase this vehicle. I certainly would have preferred making the purchase from a local Mercedes Benz dealer, however the 4 hour drive turned out to purchase this vehicle. I certainly would have preferred making the purchase from a local Mercedes Benz dealer, however the 4 hour drive turned out to be well worth the effort. It was a pleasure to meet and be guided through the process by Lori. We could not have asked for or expect someone as charming as she was. She was not pushy, she had a great sense of humor, and we had a good back and forth rapport. We were able to drive home 200+ miles feeling very satisfied with how the day went. All of the persons we had contact with, were very pleasant and warm. Although i would not wish anyone having to have to drive that distant in order to purchase a vehicle, i can say that the people from your dealership will be very pleasant. More

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