Lori Puhl
Lori Puhl at Price LeBlanc Lexus

Lori Puhl | Page 2

Customer Satisfaction Manager

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

4.6
40 Reviews
4.6

40 Reviews

Write a Review

40 Reviews of Lori Puhl

September 07, 2024

Dealership Rating
Employee Rating

Best experience buying a car. Dave and the crew made us feel very special.! Love the car. More

by MRMARKROBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Price LeBlanc Lexus responded

Thank you for purchasing with us, Mark! Enjoy your new car and please don't hesitate to reach out if you need anything in the future.

August 18, 2024

Dealership Rating
Employee Rating

Everyone is very friendly and helpful from drop off to check out. The wait is reasonable and comfortable. This is my 3rd Lexus and the Service is one of the reasons I have bought Lexus. More

by NONNAJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Price LeBlanc Lexus responded

We appreciate your continued loyalty as a valued Lexus customer! We're glad we could serve you well, and we hope to see you again for your next vehicle service!

August 13, 2024

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Such a pleasant, hassle free experience. Felt so comfortable with everyone who helped me in the buying process. More

by DANIELS_ROSEMARY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas DeLacerda, Brandon Brown, Sandy Waters , David Fremin and Ali Gallo

Aug 14, 2024

Price LeBlanc Lexus responded

Thank you for your review, Rosemary! It was a pleasure assisting you, and we hope to see you again in the future.

July 22, 2024

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Employee Rating

Very accommodating, patient, nice and thorough individuals. Lexus is already a great product the people just top it off. More

by Mary L.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 23, 2024

Price LeBlanc Lexus responded

We're always happy to have you, Mary! Our team appreciates your kind words.

July 22, 2024

Dealership Rating
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Complete service missed clearing code emergency brake needs service on dash and others. This was safety related and Unacceptable customer service especially on elderly persons vehicle. More

by faymorrison32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 23, 2024

Price LeBlanc Lexus responded

We're sorry to hear about your recent experience with us. Our team takes customer safety very seriously, and we sincerely apologize for any frustration resulting from your service. Your safety and satisfaction are our top priorities, and we are committed to serving you well. Please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 at your earliest convenience.

July 07, 2024

Dealership Rating
Employee Rating

A wonderful experience! Everyone is so helpful and kind. Everyone knew exactly what to do. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas DeLacerda, Brandon Brown, Missy Webb-Harris , Caleb Callahan

Jul 08, 2024

Price LeBlanc Lexus responded

We're always here to help, Becky! Thank you so much for leaving us your honest feedback!

June 23, 2024

Dealership Rating
Employee Rating

Interested, service oriented, always work on behalf of the customer, keep their promises and always go above and beyond. And they do return phone calls. More

by BrainDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Price LeBlanc Lexus responded

It's so great to know we exceeded your expectations here at Price LeBlanc Lexus! Thank you for coming in!

May 14, 2024

Dealership Rating
Employee Rating

Great customer service and great service after the sale. The salesman and entire sales staff were polite, courteous and professional More

by ecain68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us! We strive to ensure that every customer receives courteous and professional service and we are thrilled to hear that we met your expectations.

May 12, 2024

Dealership Rating
Employee Rating

Great, the salesman was outstanding. it was a pleasure doing business with Price LeBlanc Lexus. More

by GPAYNE70
Workmanship
Recommend Dealer
Yes
May 13, 2024

Price LeBlanc Lexus responded

Thank you for coming in! We loved having you, and we thank you for trusting us with your vehicle.

May 09, 2024

Dealership Rating
Employee Rating

Had a TON of concerns about BUYING a 'new', used vehicle over the internet, but this was only option open to me given I wanted a very specific type of car which was NOT locally available to me in my Middle More

by Chesserwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Colvin

May 09, 2024

Price LeBlanc Lexus responded

Thank you for sharing your experience with us! We appreciate your kind words about our dealership, our sales team, and the overall process.

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