Lorri Kiser | Page 3

We bought a 2019 CRV-EX from Lori Lorri Kiser, our salesperson, was very pleasant and knowledge. She met with my husband first and then I came back with him to look at the 2019 CRV-EX Lorri Kiser, our salesperson, was very pleasant and knowledge. She met with my husband first and then I came back with him to look at the 2019 CRV-EX. She spent as much time as we needed since we were not only buying a new card but trading in our 2017 Honda Accord EX-so it was more complicated. We had already been to 2 other Honda dealerships and Lorri not only had the best price on the 2019 CRV-EX but also offered us more money for our trade in. We live in Frederick and normally I would not drive to Westminster to look at a car but my husband was so impressed with her offers that I went. Everything went very smoothly and I decided that we would trade in our Accord for the CRV. In fact, we were the ones who felt we had to leave when Lorri was showing us all the car features, had paired our phones with the car, set the radio stations and Sirius XM and which doors should open with the key etc. as we had left our dogs for a long time and needed to get home to let them out. We were told that we could come back for a refresher course on all the technology associated with our new car. We definitely need to do that. The dealership building is new and very attractive looking. One suggestion, the car buying process takes so long, I think they need to have snacks and drinks available to keep up your stamina. The person in finance who did our new car financing was very knowledgeable (sorry I forgot his name). We did not have our car sealed against all dangers to the seats, paint etc. I hope we don't regret that. We are also still thinking about the extended warranty and will probably get back to him soon with our decision. I would recommended this Honda dealership and Lorri, our salesperson, to anyone who needs a Honda. And it is a very pleasant drive from Frederick to Westminster. More

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Sales, service and finance were all great. All of the employees at this dealership were helpful, courteous and knowledgeable. Lorri was great, she still responds to our calls and questions eve All of the employees at this dealership were helpful, courteous and knowledgeable. Lorri was great, she still responds to our calls and questions even after our purchase of a couple of months. More

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Good service great people it's why we go back Customer since 1998. The treatment of your customers is why we returned to purchase New Honda. Sales person Lorri Kiser was the best. Very patient wit Customer since 1998. The treatment of your customers is why we returned to purchase New Honda. Sales person Lorri Kiser was the best. Very patient with us and answered all our questions prior to and after sale. This is what makes a great sales team, follow thru. More

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Lori was great to work with and so was the dealership! We had a great experience and would recommend them to anyone in need of a vehicle! We had a great experience and would recommend them to anyone in need of a vehicle! More

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Lorri was professional and thorough. She patiently took me through the entire buying process and quickly and accurately answered any and all questions. I would recommend her to anyone interested in a vehic me through the entire buying process and quickly and accurately answered any and all questions. I would recommend her to anyone interested in a vehicle purchase. More

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Personable and friendly We have bought several cars from Heritage Honda and the Lori has been the salesperson the last four. We go back to Lori because we know she takes the We have bought several cars from Heritage Honda and the Lori has been the salesperson the last four. We go back to Lori because we know she takes the time to listen to what we want and finds it. She's always friendly, funny, and professional! More

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Lorri is exceptional. She was extremely patient, professional and incredibly knowledgeable about the car we purchased! She was no nonsense and direct, but not pushy. She knows her job and does it ve professional and incredibly knowledgeable about the car we purchased! She was no nonsense and direct, but not pushy. She knows her job and does it very well! More

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I live in Owings mills and I prefer to come to westminister. The service here is AWESOME!!! While I was waiting for my oil change, Shawn came out several times to make sure that I was okay and as westminister. The service here is AWESOME!!! While I was waiting for my oil change, Shawn came out several times to make sure that I was okay and asked if I needed anything. I will definitely be back for all of my other needs. Thank you Shawn!!! More

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No Pressure ! Willing to sharpen the pencil . Rare Purchased new Honda pilot 10/18. 10 months later the best car I have ever had. Like most / all . Dealers i have ever dealt with when service time com Purchased new Honda pilot 10/18. 10 months later the best car I have ever had. Like most / all . Dealers i have ever dealt with when service time comes the panic starts oil services etc, prices are usually terrible when done shock at what the prices are. BUT NOT HONDA OF WESTMINSTER! ON MY 3RD SERVICE, same descent price comparable to everyone else, But one thing that sets them apart is they take my wife to work when she leaves it and they pick her up when ( She ) is READY not them. More

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Great Everyone was wonderful stayed way past closing time and never complained. They made sure I was taking care of. Best dealership I’ve ever dealt with! Everyone was wonderful stayed way past closing time and never complained. They made sure I was taking care of. Best dealership I’ve ever dealt with! More

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