Lorri Schofield | Page 12

Lori was great with helping me and keeping me updated about my car while being serviced and had a very positive customer service experience. One thing I was a bit frustrated about that I was not provided about my car while being serviced and had a very positive customer service experience. One thing I was a bit frustrated about that I was not provided a wheel lock when purchasing my car, and when asking the dealership about it, I was met with a rude response. Not having the wheel lock closed all of my options getting my tire fixed for a lot cheaper, and places a lot closer to me. The puncture in my tire was not found the first time, and I had to drive back up to get it checked out again. I was also a bit shocked with the amount I was charged for a patch being that it was not found the first time, and the tire is only a year old. I will most likely not come back to get my car serviced, but would come back to purchase another car in the future. More

by kieragarrett20 Verified Customer Verified Customer

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I brought my vehicle to Werner to have an oil change, the staff was kind and courteous, the vehicle was completed promptly and was washed, I will definitely be using Werner in the future, keep up the good wo staff was kind and courteous, the vehicle was completed promptly and was washed, I will definitely be using Werner in the future, keep up the good work! More

by JON NEWCOMB Verified Customer Verified Customer

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I just purchased my Mazda CX70 and they installed a OEM trailer hitch. All went well and I received my vehicle back clean and ready to go. trailer hitch. All went well and I received my vehicle back clean and ready to go. More

by bguevin Verified Customer Verified Customer

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Lorri was fantastic. She kept me informed. She was helpful in answering my questions. Appreciated my humor She kept me informed. She was helpful in answering my questions. Appreciated my humor More

by cornelis.facilitate Verified Customer Verified Customer

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I found all the employees were wonderful and great to work with but I was horrified by the price of a headlight replacement! I love my car but so very expensive to service! work with but I was horrified by the price of a headlight replacement! I love my car but so very expensive to service! More

by CLBARTLETT Verified Customer Verified Customer

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Good service with courteous employees. I appreciate the prompt attention to details and responsiveness to customers request and needs. I appreciate the prompt attention to details and responsiveness to customers request and needs. More

by denisviel Verified Customer Verified Customer

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Lorri always keeps me informed and explain work needed. This recent visit was to have my car detailed. It looks GORGEOUS! So beautiful. The detailer did a fantastic job. This recent visit was to have my car detailed. It looks GORGEOUS! So beautiful. The detailer did a fantastic job. More

by allisonmangels Verified Customer Verified Customer

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Excellent service. Great communication. They made the entire service process very easy!! It took longer than expected, but with a complimentary loaner car it was not an Great communication. They made the entire service process very easy!! It took longer than expected, but with a complimentary loaner car it was not an inconvenience. More

by tara99rn Verified Customer Verified Customer

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It is always a pleasure working with these folks. Everyone in the organization makes you feel welcome and goes out of their way to be sure you get exceptional service. I have had several vehicles ser Everyone in the organization makes you feel welcome and goes out of their way to be sure you get exceptional service. I have had several vehicles serviced at Werner and can't say enough about the quality of the work and at aa very reasonable cost. I highly recommend Werner Mazda! More

by dickpenni Verified Customer Verified Customer

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Werner Mazda consistently delivers great service! The provided timely answers to my questions and I appreciated the video review of my car on the completion of the service. Cameron, the sales associa The provided timely answers to my questions and I appreciated the video review of my car on the completion of the service. Cameron, the sales associate I worked with, was great to work with. I’d refer anyone interested in a Mazda to ask for him! More

by jms.spaulding Verified Customer Verified Customer

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