Lou Alfano
Lou Alfano at Arlington Heights Ford

Lou Alfano | Page 15

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
4.9
146 Reviews
4.9

146 Reviews

Write a Review

146 Reviews of Lou Alfano

September 04, 2021

Dealership Rating
Employee Rating

I didn’t have to wait at all when I arrived and my car was finished a bit before what I was told. Great customer service! More

by Bernie.lafrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 25, 2021

Dealership Rating
Employee Rating

I have purchased my last 6 cars from AH Ford--I have complete faith in the Guido family (Tony) and the entire Team @AH Ford from Sammy and Lonny in Sales to Jerry and all of the guys in the repairs staf More

by sheri.mancini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco, Jerry Hood, Mike Waddle, Victor Villanueva , Yasmin Bahena, Eileen Gonzalez, Tony Guido, Wes Tanner, Anthony Wojciechowski

August 23, 2021

Dealership Rating
Employee Rating

The staff was very kind to me as I needed my tire repaired and the Buick service department was on strike. While I do not drive a Ford, you treated me with the respect of a regular customer, even th More

by jerry
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

August 18, 2021

Dealership Rating
Employee Rating

Attentive and friendly. Took care of my issue quickly. New what had to be done with no fuss. Appreciated being treated like i was family and was concerned about me and my vehicle. More

by CountyCop 1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

July 20, 2021

Dealership Rating
Employee Rating

Newer used 14 Fiesta that I cooked my key for. also discovered alignment issue that wasn't obvious the last 2.5 months.Out in 2 hours with new key and the ride is nice and tight. More

by Gary S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle , Yasmin Bahena

July 09, 2021

Dealership Rating
Employee Rating

Very nice. Everything went as expected . They did the requested amount of work, but no more than what was actually required at that point in time. More

by Localbuyeroffords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
15

Dealership Inventory (250 Vehicles)

new 2025 Ford Escape PHEV car, priced at $40,575
2025 Ford Escape PHEV
new
White Metallic exterior
CVT
Front-wheel Drive
new 2026 Ford F-150 car, priced at $74,758
2026 Ford F-150
new
Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $55,023
2026 Ford F-150
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $34,133
2025 Ford Bronco Sport
new
Azure Gray Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $36,794
2026 Ford Maverick
new
Oxford White exterior
CVT
All-wheel Drive
used 2014 Jeep Grand Cherokee car, priced at $12,337
2014 Jeep Grand Cherokee
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive