Lou Materia

I have purchased three vehicles from Kelly Cadillac, Lancaster, PA, since 2017. I come back here because the service is excellent and I never feel like I’m being taken for granted as a customer. The own Lancaster, PA, since 2017. I come back here because the service is excellent and I never feel like I’m being taken for granted as a customer. The owner makes it a point to get to know his customers. And my sales person, Uzma, cares enough to ask me about what is most important to me concerning my purchase. More

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The Kelly Cadillac dealership and team is the gold standard against which all car dealerships should be measured. The Kelly's have established a culture of professionalism, caring and customer suppor standard against which all car dealerships should be measured. The Kelly's have established a culture of professionalism, caring and customer support that is evident from first contact to last and, at all levels The moment you enter the sparkling glass doors and spacious showroom you are greeted with smiles and warmth. Helpfulness? no amount of questions are too many. No amount of visits too much. And wait till you see the waiting room goodies! If you're shopping for a Cadillac, please give them a visit. I'm sure glad I did! More

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Excellent dealership that delivers award-winning service and goes above and beyond for customer satisfaction. and goes above and beyond for customer satisfaction. More

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We were very pleased with the treatment we received from Katrina Beachy on behalf of Kelly Cadillac throughout our car-buying experience. All our questions were answered and requests were met to guide us to Katrina Beachy on behalf of Kelly Cadillac throughout our car-buying experience. All our questions were answered and requests were met to guide us to the end result. We highly recommend Kelly Cadillac if you’re looking for your next vehicle. More

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Beautiful dealership with a very friendly staff. Was introduced to each department and even the owner. Will definitely purchase from this dealership again! Was introduced to each department and even the owner. Will definitely purchase from this dealership again! More

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Uzma has a caring heart for her customers. Very Friendly. She is very knowledgeable about what she’s talking about. Uzma makes you feel important to her. Her attitude is very pleasing. Very Friendly. She is very knowledgeable about what she’s talking about. Uzma makes you feel important to her. Her attitude is very pleasing. More

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Wow is all i can say about our experience with Kim (amazing ) then the owner’s being so personable with us they truly were the best I’ve seen ! We traveled from frederick md 2 hr ride to have thus (amazing ) then the owner’s being so personable with us they truly were the best I’ve seen ! We traveled from frederick md 2 hr ride to have thus best experience, well worth the ride . All the staff were very warm and like family. Again Kim took very care of us and my wife . Kim went above expectations in selling us the 2023 XT5 along with showing us about the vehicle and made sure we were comfortable prior to leaving the amazing dealer . Regards David and Debra wilson Frederick md . More

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