Lou Ziegler
Lou Ziegler at Colonial Hyundai

Lou Ziegler | Page 3

Product Specialist

Colonial Hyundai

4423 Lincoln Hwy
Downingtown, PA 19335

not yet
rated
312 Reviews

Born and raised in Coatesville Pa, I am a local person who would make sure you receive the best structure and best experience. I specialize in new cars, but also sell certified and slightly loved vehicles. Regardless of the state you live in, I take any and every opportunity.

not yet
rated

312 Reviews

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Dealership Experience

14 yrs, 11 mos

Industry Experience

14 yrs, 11 mos

Specialties & Trainings

Certified Hyundai Sales Consultant

312 Reviews of Lou Ziegler

September 01, 2020

Dealership Rating
Employee Rating

This is the fourth car I purchased from Colonial. Lou Zeigler is easy and great to work with. The experience was easy and pleasant. Great that there are tables set up outside. More

by SBKOCHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 01, 2020

Dealership Rating
Employee Rating

Every time I get service here, I am told how “unsafe” my vehicle is because I do not get the expensive recommendations or need an inspection which I opt to do at a different provider. I should not be berate More

by DOEEYES79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Donna Feliciano

Sep 01, 2020

Colonial Hyundai responded

Hi Dooeyes79, Thank you for taking the time to write us a review, we appreciate the opportunity to see how we can do better. In your case, based on your feedback, it seems that we needed to maybe make the suggestions more transparent since you were not here with your vehicle. Typically, when clients are with the car at the service visit, here at the dealership, we have a chance to show them what's needed/suggested. In that case, it's easier to make confident decisions. We additionally have software that will allow us to send you images of the suggestions. I can also check into that to confirm that we in fact recorded images of the suggestions once we speak. If you don't mind, please reach out to me directly and I can provide some clarity and we can put together an approach to get your car through the suggestions we made. Again, thank you and I look forward to a conversation on how to possibly make this experience a more pleasant one. Sincerely, Kevin Wagner Service Manager 484.364.3772 kwagner@colonialhyundaipa.com

August 31, 2020

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Employee Rating

I dealt with this dealership in the past, I trust them, the salesmen are knowledgable about their cars, and different options, I went up there just to look, but I ended up buying a new 2020 Tuson. The be More

by beatle325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 28, 2020

Dealership Rating
Employee Rating

Best Dealership Ever!!! I’ve bought 7 cars there... Hoping the 10th one is FREE!! Lol Great Place To Buy A Hyundai, or Genesis!! I’m a customer for Life!! More

by VINCEPERRY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ashdale, Michael Wilkinson, Donna Feliciano , Ted Karwat, Jack Provence, Clint Rupert, David Smith, Brad Triplett

August 24, 2020

Dealership Rating
Employee Rating

What a fantastic experience at this dealership! Wonderful people and service. No pressure environment on purchasing a vehicle, everyone was a pleasure to work with and all of our questions were answered in d More

by arightler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Ballezzi

August 18, 2020

Dealership Rating
Employee Rating

I have purchased 6 cars from this dealership and have dealt with Lou Ziegler who is just the best... I consider him a friend not a salesman. The whole dealership is exceptional from sales to office and More

by BSMEDLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Ballezzi

Aug 21, 2020

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We are so glad to hear you've had such an exceptional experience with our dealership and we appreciate your loyalty over the years! Please let us know if there is anything else we can do for you and we look forward to seeing you again soon! -The Colonial Team

August 11, 2020

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Employee Rating

3rd purchase from Colonial Top notch sales team. They make the process (almost) fun! I never thought I'd be in a position where I have loyalty to a dealership, but Colonial h More

by shelldude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Scott

Aug 21, 2020

Colonial Hyundai responded

Thank you so much for leaving us your feedback! It was a pleasure working with you and we look forward to continuing our relationship for years to come. Enjoy your new ride and let us know if there is anything else we can do for you! -The Colonial Team

July 31, 2020

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Employee Rating

Amazing customer service! Th Hyundai team makes you feel like family. Honest and caring and have never steered me wrong!! Thank you so much for everything. I will never go anywhere else as long as Lou, Mike More

by Kwilliams55
Recommend Dealer
Yes

Other Employees Tagged: Michael Wilkinson , George Clark

July 29, 2020

Dealership Rating
Employee Rating

This was one of the best experiences that I have had. The first time I showed up, I received assistance from Michael and Vinny and they were BEYOND rude to me. The second time I had showed up, Lou was so hel More

by annemariebednar
Recommend Dealer
Yes

Other Employees Tagged: Michael Wilkinson, Jim Ballezzi , Vince Perry

Aug 07, 2020

Colonial Hyundai responded

Thank you for leaving us a review Annemarie, first of all we would like to apologize for the experience you had upon your first visit with us. Michael and Vinny are incredible employees of ours so we are very shocked to hear you did not receive the best customer service. However we certainly are thrilled to know that you had a more enjoyable experience during your second visit and we're able to get the vehicle you wanted! We hope you will come back in the future and best wishes with your new ride! -The Colonial Team

July 22, 2020

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Employee Rating

Great dealership. They did not pressure at all. Was looking at the new Pallisade. There wasn't was vehicle on the lot with the options I needed. They found what I wanted and got it done. More

by MPILOTTI614
Recommend Dealer
Yes

Other Employees Tagged: John Ashdale , Vince Perry

Jul 27, 2020

Colonial Hyundai responded

Thank you for leaving us a review! We will always go above and beyond for our customers. It was a pleasure to work with you and help find the exact Palisade you were looking for. We hope you're loving your new ride! -The Colonial Team

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