Louis Aubrey | Page 2

All went well It was just an oil change and advice of upcoming recall. Waiting time was better the expected. upcoming recall. Waiting time was better the expected. More

by BOBALLENBRAND Verified Customer Verified Customer

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I asked for them to take extra care on my wheels when they rotated my tires and they did an awesome job!! they rotated my tires and they did an awesome job!! More

by GRHANDLEY Verified Customer Verified Customer

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Were told to bring the car in early on Monday morning so it could be taken care of quickly. Took over a week to complete. I had to texts to request updates multiple times. Was clear the dealership didn't ev it could be taken care of quickly. Took over a week to complete. I had to texts to request updates multiple times. Was clear the dealership didn't even look at the vehicle until Thursday More

by BBOGEY Verified Customer Verified Customer

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Very thorough with explaining what needs to be done tonour vehicle. Respectful and professional Knowledgeable tonour vehicle. Respectful and professional Knowledgeable More

by oavenegas73 Verified Customer Verified Customer

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Louis was very courteous and it didn't hurt that he was a Jeep guy. The oil change was pretty quick too. Jeep guy. The oil change was pretty quick too. More

by PRPLCAT Verified Customer Verified Customer

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I had a great interaction with Lewis. He was upfront with all the needs for my Jeep. There is quite a few issues with my Wrangler and he accommodated everything I needed. He did excellent He was upfront with all the needs for my Jeep. There is quite a few issues with my Wrangler and he accommodated everything I needed. He did excellent work. I'll go back to him for all my further needs. More

by BJFORSTER Verified Customer Verified Customer

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Terrible experience, car was kept overnight for an alignment when it was told it was going to be done same day, never updated on car was told to come at 6 to pick up vehicle when everyone had already alignment when it was told it was going to be done same day, never updated on car was told to come at 6 to pick up vehicle when everyone had already left. Had to pressure manager to resolve issue, he ultimately did but should have done it on his own accord. More

by BERNARDAGONZALEZ200 Verified Customer Verified Customer

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They are wonderful to work with- very thoughtful and thorough Will be back next time thorough Will be back next time More

by LATHROPSKS Verified Customer Verified Customer

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Went in for an oil change, waiting 1. 5 hours, then texted to find out it was already done. They were supposed to schedule a followup appointment for the errors I have logged on my brand n 5 hours, then texted to find out it was already done. They were supposed to schedule a followup appointment for the errors I have logged on my brand new truck, at the time the guy said he couldn't schedule it because I might need a loaner because I live over an hour away and they told me the repairs would take 48 hours. So he said he would call me back shortly, then they just never followed back up. I honestly think this is the poorest shop I have ever dealt with. I had another issue with my running boards that took 3 times to come in and get it right. More

by DAVE.HIXSON Verified Customer Verified Customer

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The experience was very good. Olathe Dodge didn't excellent job. Thanks for everything. I'm much appreciated. Olathe Dodge didn't excellent job. Thanks for everything. I'm much appreciated. More

by brians Verified Customer Verified Customer

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