Louis Kaissieh | Page 16

Sales Rep was sick and had to leave in middle of negotiations. They would not come down in price. But I wanted the car. They did take off document fee and checked and got the interest down,but only negotiations. They would not come down in price. But I wanted the car. They did take off document fee and checked and got the interest down,but only because we insisted. Felt bad the sales person didn't call back the next day to say Thank You for the sale since he had to leave,thought for sure he would follow up. More

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I usually do not comment on dealerships or vehicle purchases but I felt compelled to provide feedback based on my recent experience with Subaru of Kennesaw. I had the pleasure of working with Charles purchases but I felt compelled to provide feedback based on my recent experience with Subaru of Kennesaw. I had the pleasure of working with Charles Bayard who was extremely professional, courteous and very knowledgeable of the Subaru product line. I would absolutely recommend Subaru of Kennesaw. If you do not consider visiting Charles and staff then you may be missing out on what I have found to be the most pleasant purchasing experience. More

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I had a great experience! I had done a lot of research on buying a 2010 Forester 2.5X Premium. I had actually brought a Forester, w/ 27,000 miles, from another dealer to have it inspected by the Kennesaw ser buying a 2010 Forester 2.5X Premium. I had actually brought a Forester, w/ 27,000 miles, from another dealer to have it inspected by the Kennesaw service department before buying. Steve Napier, service manager, gave me a detailed report that indicated that the tires had 7-8,000 miles left and the car would be due for a 30,000 mile service soon. Because I had done so much research, including the used cars at Kennesaw Subaru, I called Kennesaw later to see if I could get an almost identical "Certified" Forester (with 31,000 miles) for the price of the used "not certified" Forester from the other dealer + the cost of the new tires and 30,000 mile inspection that was coming up soon. The answer was "yes." I had never really considered a certified car because they do cost more, and I think that I did pay a slight premium based upon reflection, but, in return, I received a certified car with a 100,000 mile, 7 year from the date of the original owner sale, warranty on the power train (the engine transmission, all wheel drive). There should be a premium for the added warranty, because you are getting a lot of piece of mind on a used vehicle. I ended up buying from Kennesaw and had just a great experience. I ended up up dealing with Steve and Wendy (so nice and responsive throughout) in service, John and Charles (sales representatives), and Johnny (sales manager). Without fail, all were great and made the experience such a pleasant one. I highly recommend Kennesaw Subaru for flexibility on the price (based on my having gotten competitive pricing from my research), the service attitude, and just being such nice people with whom to deal. More

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My husband and I have been trying to find an ideal SUV for over 2 months. We did a lot of research and frankly was not impressed w/ the vehicles / pricing. Our primary reason for getting a SUV is that o for over 2 months. We did a lot of research and frankly was not impressed w/ the vehicles / pricing. Our primary reason for getting a SUV is that our family is growing and we need more space but the SUVs we looked at were not large enough and leg room space was just awful. In any event both my husband and brother recommended Subaru so we visited on Sat 11/17/12 to look at the Forrester Limited but once I saw the Tribeca, I was sold (so to speak). My trade-in was a pretty new vehicle 2012 Prius V so we knew it would not be easy but we have great credit and had a budget in mind which we were not willing to move on. We provided our info to Chris and they came back w a number higher that what we were willing to move on so Chris invited Louis in the office and Louis was extremely gracious and wanted to work with us. After Chris spent some time speaking to us and trying to keep our 6 year old entertained, he came back with a number we could definitely work with and we took hold of the Tribeca that same evening. The process was painless and we did not feel pressured at all. The majority of the staff was very friendly and I would definitely recommended this dealership going forward. More

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Excellent customer service, I've already seen a huge difference buying a Subaru versus the competition. My brother also has a Subaru and we're both glad we made the switch. difference buying a Subaru versus the competition. My brother also has a Subaru and we're both glad we made the switch. More

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Good car, good service. The buying experience was a good experience. When you buy from Kennesaw Subaru you make friends. Chris, out salesperson, was a pleasure to deal with. Louis the manager is a gentleman experience. When you buy from Kennesaw Subaru you make friends. Chris, out salesperson, was a pleasure to deal with. Louis the manager is a gentleman. More

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After research on cars and their ratings, my husband and I visited Kennesaw Subaru on a stormy afternoon. We were greeted as we walked onto the showroom by Art Baldwin. He explained each of the vehicles on I visited Kennesaw Subaru on a stormy afternoon. We were greeted as we walked onto the showroom by Art Baldwin. He explained each of the vehicles on the showroom floor and asked me to sit in them. Most of them were SUVs and a little too much vehicle for my petite frame. He told me about the Impreza which was just outside the showroom and backed it under the breezeway to keep us dry. It had been reduced in price, had exceptional finance rates, looks good, and gets great mileage-all the things I wanted. We took it for a test drive and I loved it. I like the all wheel drive, the steel frame to keep me safe, and the fact that it will turn on a dime! It is roomy yet sporty. Art is a very personable salesman and I couldn't believe how fast(and painless)the paperwork went. Louis explained the types of maintenance plans available and worked with us on the one that best suited us. The final papers were all stacked and rhythmly signed-so easy. Even after the sale was completed, Art set up the car's handless phone system with my cell phone-another great safety feature. He's an exceptional salesman and person! I have been very pleased with my purchase. I made a 250 mile trip a few days after the purchase and got about 40 miles to the gallon. Wow! I spend two hours a day in a vehicle with my commute back and forth from work. The car is so comfortable.I would highly recommend Kennesaw Subaru--and ask for Art Baldwin. You will have an outstanding experience I promise! More

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We did a good bit of online research, so we already knew what we wanted. We got a quick response to an online inquiry to this dealership. They had the model in inventory we wanted to see. Everyone was helpf what we wanted. We got a quick response to an online inquiry to this dealership. They had the model in inventory we wanted to see. Everyone was helpful and pleasant. It was a very easy process from beginning to end. More

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This was the best, most friendly, most kind and caring dealership that I could have ever imagined. Louis is an amazingly calm man and definitely helped us out in a difficult position (we were being manip dealership that I could have ever imagined. Louis is an amazingly calm man and definitely helped us out in a difficult position (we were being manipulated by another dealership). We greatly enjoyed purchasing our vehicle here. If anyone is thinking about purchasing a subaru in the area they should come straight here and skip all of the other dealerships in the area. This is definitely the best one. More

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After making many trips to other Subaru dealerships and after almost deciding not to purchase a new vehicle, I made a call to this dealership. I have a 9 month old baby and it was not easy to run around an after almost deciding not to purchase a new vehicle, I made a call to this dealership. I have a 9 month old baby and it was not easy to run around and entertaining the dealer needs. When we made a final call to Howard and he transfered us to His general sales manager Louis - we were surprised how different and nice experience we had here. Very friendly, very respectful of our needs and never tried to lure us in buying something. Money part was very straightforward and hassle free. I would highly recommend this dealership - they are the best in Decatur and Atlanta area More

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