Lourie Bruner | Page 5
Service Advisor
Lia Honda Williamsville
4891 Transit Rd
Williamsville, NY 14221
162 Reviews
Write a ReviewDealership Experience
13 yrs, 7 mos
162 Reviews of Lourie Bruner
May 03, 2024
Awesome experience in both sales and service. Antoun is the most professional auto salesperson I have dealt with, and Renee is so helpful. Antoun is the most professional auto salesperson I have dealt with, and Renee is so helpful. More
Other Employees Tagged: Antoun Ibrahim
March 02, 2024
Have been doing business for about 20 years with lia Honda and have had no problems at all. Excellent dealership Honda and have had no problems at all. Excellent dealership More
Other Employees Tagged: Michael Taylor
January 26, 2024
2021 Accord Touring purchased new suffered failed battery when tested. Lead customer service rep, Mark Banas II and his team were gracious, attentive, and above all, very efficient in getting me and out of t when tested. Lead customer service rep, Mark Banas II and his team were gracious, attentive, and above all, very efficient in getting me and out of the shop within 30 minutes which was critically important during ongoing and increasing near white out snow storm conditions. I'm sincerely grateful for Mark and team's efforts in promptly getting me back on the road thus reducing the increasingly hazardous road condition. More
Other Employees Tagged: Martha Sobieraj, Jeffrey Soroka, Michael Witmer, Neil Tata , Mark Banas II, Paige Buczynski
January 22, 2024
Lourie Bruner went above and beyond to help me get my car serviced. She kept me informed of what was happening and was very friendly the entire time. I would recommend her and Lia for any service repairs. serviced. She kept me informed of what was happening and was very friendly the entire time. I would recommend her and Lia for any service repairs. More
January 09, 2024
The cover of the mirror on the driver's side of my Honda Civic had to be replaced which is why I called the Honda service dealer closest to my house. Fortunately, this proved to be an excellent choice. Mr Civic had to be replaced which is why I called the Honda service dealer closest to my house. Fortunately, this proved to be an excellent choice. Mr. McGill readily scheduled an appointment after applying for the damaged part. When I arrived at the dealership, I was met with the Friendly advisor, Lourie Bruner, and Technician Tyler Bartolomei (names which I gleaned from the final report but neglected to find out at the time. All in all, the repair of the damage and the inspection of the vehicle was done completely, quickly and efficiently. As a follow-up, Olivia Depalto emailed me to ask if I had any questions. (I did have a question which she readily answered after consulting with the record generated by the appointment. All in all, I was pleased. More
Other Employees Tagged: Mr. McGill, Tyler Bartolomei
January 09, 2024
The service Reps are always respectful and very helpful, especially Lourie Bruner. I came to Lia Honda for an oil change, and she suggested that I have my tires rotated also, as my mileage was over 8,000 mi especially Lourie Bruner. I came to Lia Honda for an oil change, and she suggested that I have my tires rotated also, as my mileage was over 8,000 miles. More
December 06, 2023
Lia always responds to my issues. Recently it was a dead battery and Lori jumped right on it when I left the car in the lot. Yeah lori. It was ready for me to pick up by early aft Recently it was a dead battery and Lori jumped right on it when I left the car in the lot. Yeah lori. It was ready for me to pick up by early afternoon. Thanks More
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