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Lucas Dendaas
Lucas Dendaas at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Lucas Dendaas | Page 4

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.8
101 Reviews
4.8

101 Reviews

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101 Reviews of Lucas Dendaas

June 25, 2025

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Employee Rating

Excellent job! Thank you for taking care of me Luke did great job communicated thank you More

by angeljgaytan
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Recommend Dealer
Yes
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Jun 25, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 22, 2025

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Employee Rating

They lie and promise things but never fall through . I’ll never buy again from them!!!!! More

by Knorks76
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Jensen

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Jun 25, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

Jun 28, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 21, 2025

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Everything was done fast and efficiently Thank you Very happy with the service 👍👍thank you More

by DELORES1919
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Recommend Dealer
Yes
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Jun 21, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 17, 2025

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I really appreciate the time and patience that they took with troubleshooting my vehicle. Electrical problems can be difficult and when I had a concern about something disconnected, they got me in immediate More

by Sweetteamadison
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 15, 2025

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Excellent, prompt service as usual! Pleasant interaction with all persons I came in contact with! More

by SHIRLEYWICKERSHAM
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Recommend Dealer
Yes
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Jun 15, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review, Shirley. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 14, 2025

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Very difficult experience for me with my new 2025 dodge ram 1500. Nothing wrong with it… just wouldn’t start. No answer since it started for them, and couldn’t recreate the issue. Very ki More

by MAMAROO1957
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Recommend Dealer
Yes
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Jun 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 14, 2025

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Fantastic client service dept and the work they do is amazing. Highly recommend taking your vehicle there. More

by andrew@bioonemilwaukee.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk, Chris Ziegler, Rob Jensen

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Jun 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 10, 2025

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My experience has been that the personnel are attentive, informative and friendly. My experiences thus far have been very good. More

by hithex
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 30, 2025

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Employee Rating

I couldn't take my vehicle to another place. They always do a good job and they have a great customer service. More

by cruz.elie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen, Luke Benson, Nathan Swan , Jessica Minor

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May 30, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 22, 2025

Dealership Rating
Employee Rating

Everyone is always very friendly & helpful. They always go the extra mile every time I’m in. More

by chris@rotre.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen, Nathan Swan , Jessica Minor

Report | Print
May 22, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

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