Lucas Luchsinger
Lucas Luchsinger at Holm Buick GMC

Lucas Luchsinger | Page 18

Service Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.8
198 Reviews

Dealership Experience

23 yrs, 2 mos

Industry Experience

24 yrs, 10 mos

4.8

198 Reviews

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198 Reviews of Lucas Luchsinger

June 10, 2022

Dealership Rating
Employee Rating

The service staff was very accommodating, friendly, and professional. A courtesy call from service staff alerted me to other issues needing addressed while informing me the vehicle was ready for pickup. More

by ronaldharris67ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Daezia Harris, Lacy Laffitte

Jun 18, 2022

Holm Buick GMC responded

Fantastic 5 Star review Ron! Thank you for letting us know about the great Service you received.. We look forward to your next visit and hope you have a great summer! - Holm Buick GMC

June 10, 2022

Dealership Rating
Employee Rating

Worked with several in their service department and all aspects of the work and communication was very good. More

by ebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daezia Harris

Jun 18, 2022

Holm Buick GMC responded

Fantastic 5 Star review! Thank you for letting us know about the great Service you received.. We look forward to your next visit and hope you have a great summer! - Holm Buick GMC

May 24, 2022

Dealership Rating
Employee Rating

Outstanding customer service, kept me updated on the status of my repair and had it done in a timely manner! I had purchase the extended warranty from Cedric when I bought the vehicle and it only cost m More

by CRS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Holm, Derek Duncan, Clark Fritz , Mike Bettles, Daezia Harris, Lacy Laffitte, Cedric Salas, Janis Smischny, Erik Wilson, Jeff Kirwan

May 24, 2022

Holm Buick GMC responded

We can't thank you enough for recognizing the diligence and care our departments exhibit when it comes to customer satisfaction. Our extended protection plan is just one of the many ways we seek to protect your investment and help you meet the demands of your life through your vehicle. Thank you for the excellent review! All the best from Holm Buick GMC!

May 11, 2022

Dealership Rating
Employee Rating

I broke down in Salina and had an exhaust problem with my Duramax truck. Lucas and his team at the service department did an amazing job getting me in and out within five or six hours of my reported problem. More

by jim@jplcares.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2023

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It is great to hear everything was done quickly and to your satisfaction! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -The Holm Buick GMC team

April 21, 2022

Dealership Rating
Employee Rating

The dealership was very Curtis very professional. The service was fast and efficient. Over all they were very excellent More

by PEGGYDEANISHERE2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Lacy Laffitte, Janis Smischny

Jan 18, 2023

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It is great to hear everything was done quickly and to your satisfaction! We hope to see you again soon! -The Holm Buick GMC team

February 08, 2022

Dealership Rating
Employee Rating

Erik was great. He picked up my car for service and brought it back to me when finished. More

by LAURENHARDING7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Erik Wilson

Mar 16, 2022

Holm Buick GMC responded

We couldn't agree more! Erik is absolutely awesome and as one of the newest team members he will appreciate your kind words of praise! Thank you for servicing with us at Holm Buick GMC.

February 04, 2022

Dealership Rating
Employee Rating

We were stranded in Salina and they got us in and taken care of pretty fast. More

by Patty Struble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Lacy Laffitte, Janis Smischny

Mar 16, 2022

Holm Buick GMC responded

It's never fun to have trouble on the road! Glad the team was up to the challenge of getting you in and resolving the issue so you can get back to doing the things that matter! We appreciate the kind words of endorsement and wish you safe travels! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 01, 2022

Dealership Rating
Employee Rating

Service was top notch, got everything I needed done in a day. Will come back for other services. More

by DD Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Lacy Laffitte, Janis Smischny

Mar 16, 2022

Holm Buick GMC responded

Our GM certified Technicians and Service Staff do an amazing job to provide quality customer service. They are honored you noticed and really appreciate the great review! Thank you, Jamie Hughes, Internet Sales Manager - Holm Auto

January 26, 2022

Dealership Rating
Employee Rating

My service experience was excellent. The staff I worked with was professional and helpful. The area was especially clean and welcoming. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Lacy Laffitte, Janis Smischny

Jan 27, 2022

Holm Buick GMC responded

Thank you for your business Jennifer. We love compliments and the staff and our custodial engineer Dee work hard to ensure an environment where you can relax and feel at home. Safe travels this winter and see you next visit!

January 25, 2022

Dealership Rating
Employee Rating

Very nice clean place with reasonable prices on the vehicles. Sales people were very helpful and not iratating. We bought are car there and looking to go back and buy another one within the year. Thank More

by MSTEINHAUS1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: J.R. Marchbank, Jamie Disney , Mike Bettles

Jan 27, 2022

Holm Buick GMC responded

Jamie and the team appreciate you taking time to let the online community know you had a great shopping experience. Word of mouth is still the best advertising we could ask for and we are excited to hear you are looking to come back soon! Best Wishes - Holm Automotive

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