Lucas Luchsinger
Lucas Luchsinger at Holm Buick GMC

Lucas Luchsinger | Page 17

Service Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.8
179 Reviews

Dealership Experience

22 yrs, 9 mos

Industry Experience

24 yrs, 5 mos

4.8

179 Reviews

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179 Reviews of Lucas Luchsinger

January 25, 2022

Dealership Rating
Employee Rating

Very nice clean place with reasonable prices on the vehicles. Sales people were very helpful and not iratating. We bought are car there and looking to go back and buy another one within the year. Thank More

by MSTEINHAUS1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: J.R. Marchbank, Jamie Disney , Mike Bettles

Jan 27, 2022

Holm Buick GMC responded

Jamie and the team appreciate you taking time to let the online community know you had a great shopping experience. Word of mouth is still the best advertising we could ask for and we are excited to hear you are looking to come back soon! Best Wishes - Holm Automotive

January 02, 2022

Dealership Rating
Employee Rating

Friendly service, we get taken care of in a very timely manner, everything is checked over and they recommend what needs taken care of. More

by Patty Struble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Lacy Laffitte, Janis Smischny

December 16, 2021

Dealership Rating
Employee Rating

Friendly and honest. Really good customer service, they are the best in town. I would highly recommend them More

by EMILYRP82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 09, 2021

Dealership Rating
Employee Rating

Clean facilities, extremely friendly and knowledgeable staff members. My advisor Janis was extremely helpful in particular. More

by Mason Bettles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janis Smischny

December 08, 2021

Dealership Rating
Employee Rating

Great Customer Service. I really liked the service writers in the service department. I was impressed with everyone. More

by JSMISCHNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Lacy Laffitte, Janis Smischny

November 25, 2021

Dealership Rating
Employee Rating

When new tires went bad way to early, Lucas helped solve the problem. Thank you. More

by bmacpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan

November 23, 2021

Dealership Rating
Employee Rating

Great personality, courtesy with professional manners make you feel welcome and like family as well. More

by gijoehardcorejoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Lacy Laffitte, Janis Smischny

October 21, 2021

Dealership Rating
Employee Rating

Great Dealership and the service department does a great job! It's always nice to have the owner greet you and know your name when you are in the store. Tim and the staff do a great job of taking care of pe More

by KKITCHENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Holm

Oct 22, 2021

Holm Buick GMC responded

In a world of poor customer service and lack of gratitude, we like to think of ourselves as the exception to the norm. Tim will be excited to hear your vehicle experience is elevated by his commitment to knowing and appreciating customers. Thanks for the visit, we look forward to servicing you again in the future!

September 27, 2021

Dealership Rating
Employee Rating

This service area has changed significantly for the worse. Employees do not seem to care. More

by hankg4fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 26, 2021

Holm Buick GMC responded

We appreciate you taking time to reflect on your visit. We are sorry to find we failed to meet your expectations on your recent appointment as this is primarily not the case for our customers. We hope you will open up with the service team and give them an opportunity to see how we can better fit your vehicle needs. Please reach out to Lucas Luchsinger, Service Manager or any of our friendly Service Writers as time permits.

September 16, 2021

Dealership Rating
Employee Rating

Fast reliable service , great mechanics, excellent customer service. Checkout staff were very friendly 10 out of 10 More

by CDFRITTS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Holm Buick GMC responded

Thank you for the 10 out of 10 across the board! Our staff lives commitment and this review is the kind of fuel they need to stay inspired! We really appreciate it!

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