Lucas Luchsinger
Lucas Luchsinger at Holm Buick GMC
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Lucas Luchsinger | Page 4

Service Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.5
83 Reviews

Dealership Experience

20 yrs, 10 mos

Industry Experience

22 yrs, 6 mos

4.5

83 Reviews

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83 Reviews of Lucas Luchsinger

July 17, 2023

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Employee Rating

Great service. Was able to get service the day I called. I will contact them again. More

by lkhuseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Trevor Daniels

Jul 21, 2023

Holm Buick GMC responded

Thank you for taking the time to share your review of your service visit at Holm Buick GMC! We're delighted to hear that you had a great experience with us. Providing prompt and efficient service is a priority at Holm Buick GMC, and we're glad that we could accommodate your needs by getting you in for service on the same day you called. Our team is dedicated to ensuring our customers' vehicles are well taken care of, and we're thrilled that we could assist you promptly. We look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We value your business and are here to help with anything you may need. Once again, thank you for choosing Holm Buick GMC for your service needs. Safe travels, and we'll be ready to assist you whenever you contact us again! - Sincerely, the Holm Automotive Team of Salina

July 04, 2023

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Service was fantastic always great work when come in. They got me fixed up with a tire issue I had no clue about when I came in for my service. Solid work always from them More

by DD Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Mason Bettles , Trevor Daniels

Jul 06, 2023

Holm Buick GMC responded

Thank you for taking the time to review your service visit at Holm Buick GMC! We're thrilled to hear that you had a fantastic experience and that our team provided you with great work. We take pride in our commitment to excellence and ensuring that your vehicle receives top-notch service. It's great to know that we were able to address and fix the tire issue you weren't even aware of during your visit. Our dedicated technicians are trained to identify and resolve any potential issues, providing you with peace of mind. Your satisfaction is our priority, and we greatly appreciate your trust in our dealership. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and provide ongoing support. Thank you for choosing Holm Buick GMC, and we look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

June 15, 2023

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Awesome Customer service Fast and efficient. So glad we have them in Salina now. Used to go to Abilene. More

by bbowers5214
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Mason Bettles , Janis Smischny

Jun 19, 2023

Holm Buick GMC responded

Thank you for the kind words and online review. We are ecstatic to be in Salina and can already feel the great support the community has to offer in return. We appreciate your business and look forward to serving your vehicle needs! Sincerely, the Holm Automotive Team of Salina

June 08, 2023

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The service department staff across the board at Holm Buick GMC have provided excellent service and when my situation required extra attention or a quick turn-around have gone above and beyond multiple t More

by jenscheibler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Mason Bettles , Trevor Daniels, Janis Smischny

Jun 12, 2023

Holm Buick GMC responded

Thank you for sharing your wonderful experience with the service department staff at Holm Buick GMC! We're thrilled to hear that you received excellent service from our team. At Holm Buick GMC, we strive to go above and beyond to meet the needs of our customers. We understand that some situations may require extra attention or a quick turnaround, and we're dedicated to providing exceptional service in those instances. It's fantastic to know that our staff has consistently exceeded your expectations and delivered the level of service you deserve. Your kind words mean a lot to us, and we truly appreciate your trust and loyalty. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to provide you with the same exceptional service you've come to expect from us. - Sincerely, the Holm Automotive Team of Salina

June 06, 2023

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Good, friendly customer service! Everyone I worked with was very professional. Would definitely recommend Holm automotive! More

by CWALKERRHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Mason Bettles , Trevor Daniels, Janis Smischny

Jun 10, 2023

Holm Buick GMC responded

Thank you for leaving such a positive review of our customer service! We greatly appreciate your kind words and recommendation of Holm Automotive. Providing excellent customer service is a top priority for us, and we're thrilled to hear that our team members were friendly, professional, and helpful during your experience with us. We believe in delivering personalized and attentive service to all our customers, and it's rewarding to know that we met your expectations. We're grateful for your recommendation and trust in us. If there's anything else we can assist you with or if you have any questions in the future, please feel free to reach out. We're here to ensure your continued satisfaction. Thank you again for choosing Holm Buick GMC. We look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

June 01, 2023

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Employee Rating

Sensor did acclimate after awhile. Still making the other noise I had mentioned, non-emergent for now! More

by aeds93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Mason Bettles , Trevor Daniels, Janis Smischny

Jun 05, 2023

Holm Buick GMC responded

Thank you for the follow up on your service work. Your satisfaction is important to us, so we want to sincerely thank you for choosing Holm Buick GMC and we hope to see you again soon! Sincerely, the Holm Automotive Team of Salina

May 29, 2023

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Service was great, everything went smooth. Service team was professional and I was worked in soon without an appointment. More

by Mason Jones
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Mason Bettles , Trevor Daniels, Janis Smischny

Jun 02, 2023

Holm Buick GMC responded

Mason, thank you for sharing your positive experience with Holm Buick GMC! We're thrilled to hear that you had a great service visit and that everything went smoothly for you. Our service team takes pride in providing professional and efficient service to our customers. We understand the value of your time, and we're glad that we were able to accommodate you without an appointment. If you have any further questions or need any assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

May 25, 2023

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Employee Rating

Easy scheduling, excellent friendly service, very fair pricing. When I do wait at the dealership, the waiting area is well stocked with coffee, etc. and comfortable seating, tv, magazines, or friendly vis More

by bennauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hughes, Tim Holm, Derek Duncan , Trevor Daniels

May 29, 2023

Holm Buick GMC responded

Nothing beats a positive endorsement from folks who know the car industry inside and out! Thanks for taking time to leave such a great review! Stop by anytime, even for just a cup coffee! Sincerely, the Holm Automotive Team of Salina

May 19, 2023

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Great service from a very friendly team. Mason, Trevor and Derek were great to work with, they even provided me with a loaner vehicle while my 2021 Silverado received warranty powertrain wor More

by jthaemert
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Mason Bettles

May 23, 2023

Holm Buick GMC responded

Thank you for sharing your positive experience with Holm Buick GMC! We're thrilled to hear that you received great service from our friendly team. Mason, Trevor, and Derek are exceptional members of our staff, and we're delighted to know that they provided you with a positive experience. We understand the importance of keeping our customers mobile, especially when warranty work is being done on their vehicles. Providing a loaner vehicle is just one way we aim to minimize any inconvenience caused. We're glad that it was helpful to you while your 2021 Silverado received warranty powertrain work. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Salina

May 15, 2023

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Always fast friendly and to the point, which is what I personally like. Been going there for oil changes and everything for years now and haven’t let me down yet. More

by TopherHxC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Mason Bettles , Janis Smischny

May 18, 2023

Holm Buick GMC responded

Thank you for your amazing review of Holm Buick GMC! We're thrilled to hear that you've been consistently satisfied with our fast, friendly, and efficient service. Providing a streamlined experience that gets straight to the point is important to us, and we're glad that it aligns with your personal preferences. We appreciate your loyalty as a long-term customer, and we're glad to have consistently met your expectations over the years. Your trust in us is truly valued, and we will continue to work hard to provide you with excellent service in the future. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your support and look forward to serving you for many more years to come! - Sincerely, the Holm Automotive Team of Salina

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