Lucy Aguilar | Page 74

The service rep Luz was incredible. Very professional and friendly. She was knowledgeable and courteous. friendly. She was knowledgeable and courteous. More

by SUZYBRACKEN Verified Customer Verified Customer

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Everyone was very helpful and polite. Made me feel very comfortable.the wait was shorter than I thought it would be. Only problem, I am 4 foot nine and there is not a comfortable chair in your waiting room comfortable.the wait was shorter than I thought it would be. Only problem, I am 4 foot nine and there is not a comfortable chair in your waiting room for a short person. You might wanna rethink that More

by lindagreco26 Verified Customer Verified Customer

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I arrived for my 10,000 mile oil change – system review. I did not purchase this vehicle from this dealership as I am from out of town but they treated me like royalty. They expedited service so that I did I did not purchase this vehicle from this dealership as I am from out of town but they treated me like royalty. They expedited service so that I did not have to wait long and provided me with a full system review by video explanation More

by howardc714 Verified Customer Verified Customer

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Everyone was very personable and professional. The dealership was very clean. I would recommend the vehicle service are to anyone. dealership was very clean. I would recommend the vehicle service are to anyone. More

by JHLIVKO607 Verified Customer Verified Customer

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Excellent experience. Very responsive and their technology is impressive! I would highly recommend them for sales and sevice. technology is impressive! I would highly recommend them for sales and sevice. More

by jamiepurmort Verified Customer Verified Customer

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The best BMW Service Dept. I’ve experienced. Every The best BMW Service Dept. I’ve experienced. Every employee is pleasant, knowledgeable and respectful. The best BMW Service Dept. I’ve experienced. Every employee is pleasant, knowledgeable and respectful. More

by annmac49 Verified Customer Verified Customer

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Great service. Service advisor was always keeping me updated on estimated wait time and made sure I was comfortable. Snacks are also complementary! updated on estimated wait time and made sure I was comfortable. Snacks are also complementary! More

by IVAN F. TORRES-AGUIAR Verified Customer Verified Customer

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Lucy was amazing, very wonderful to work with! The service crew/ team did a great job. I will continuing using Sarasota BMW for now on. service crew/ team did a great job. I will continuing using Sarasota BMW for now on. More

by KIMBERLY.SEWARD20 Verified Customer Verified Customer

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I was pleasantly surprised at the quality of your facility and the professionalism of your staff. From the initial greeting to the goodbye, a joy! Love the inspection video from the technician. I’ll facility and the professionalism of your staff. From the initial greeting to the goodbye, a joy! Love the inspection video from the technician. I’ll return for all my service needs and will certainly consider your store for my next BMW. Thanks again More

by JIMCONTINO Verified Customer Verified Customer

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What started out as a potential nightmare needing to replace the engine. Lucy our service advisor recommended calling BMW corporate. BMW and with the help of Kyle in charge of service at BMW Sarasota st replace the engine. Lucy our service advisor recommended calling BMW corporate. BMW and with the help of Kyle in charge of service at BMW Sarasota stepped up and replaced our n63 tu engine at no charge. As a consumer it’s nice to be treated fairly and I can’t say enough of how well we were treated by BMW of Sarasota More

by BAMSOLUTE Verified Customer Verified Customer

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