Lucy Aguilar
Lucy Aguilar at BMW of Sarasota

Lucy Aguilar | Page 90

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.8
984 Reviews
4.8

984 Reviews

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984 Reviews of Lucy Aguilar

April 11, 2021

Dealership Rating
Employee Rating

They didn’t perform the preinspection for my lease return, they said I was notified about an issue & declined service, intake wait time was forever. More

by soneenos
Customer Service
Friendliness
Recommend Dealer
No

April 11, 2021

Dealership Rating
Employee Rating

Quick service, very friendly. Everyone was helpful and got the part ordered my car needed, and expect to have it in just a few days! More

by taycorbitt0621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 10, 2021

Dealership Rating
Employee Rating

They got my car in fast and did the work quickly and right the first time. Lucy kept me informed and the video was clear and helped. More

by mfoley1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 09, 2021

Dealership Rating
Employee Rating

Experienced top tier service, and was given a loaner car due to time needed to order part. Car was readied when promised, and will continue to bring my car to you for annual service. More

by pmcallis54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 08, 2021

Dealership Rating
Employee Rating

Great place to get your car serviced. People are very accommodating and extremely helpful. They also have great cookies! And they return your car very clean. More

by RSGIRGENTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake in Parts Dept

April 07, 2021

Dealership Rating
Employee Rating

The drive-up and drop off point is great. The customer lounge was tacky and unattended. Needed cleanup and please replace the worn out chairs. The service advisor was great. More

by 2MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 07, 2021

Dealership Rating
Employee Rating

Lucy did it again! She is wonderful, quick, honest, and loyal! She had my car in and out in a couple days and provided excellent and superior service! I give her a 100/10!!!!!!! Go Lucy!!!! More

by blakehadley2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 05, 2021

Dealership Rating
Employee Rating

Lucy was great and I look forward to working with her again!! She's just so warm and friendly and I wish more people could be like her! More

by jeremyrizo1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 03, 2021

Dealership Rating
Employee Rating

Very complete customer communication and timely. Pleasant and professional team members. Dealership is clean and well organized. Everything was completed on time and excellent quality. More

by JIMLSTURGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 03, 2021

Dealership Rating
Employee Rating

I received excellent service, and courteous committed care by Lucy Aguilar. Although I was frustrated by the length of time required to get my mirror in from Germany,Who is he always kept me posted and I More

by CJMKYOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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