Lucy Aguilar
Lucy Aguilar at BMW of Sarasota

Lucy Aguilar | Page 92

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.8
984 Reviews
4.8

984 Reviews

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984 Reviews of Lucy Aguilar

March 21, 2021

Dealership Rating
Employee Rating

Thanks for great service to my 90,000 miles car. Lucy is great team leader with great professional team members. Can’t thank them enough for accommodating my time and day. More

by SHDRUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 21, 2021

Dealership Rating
Employee Rating

Recall work on Takata airbag problem done remotely. On time and convenient. This is extremely annoying that this has to be 25 words or more. More

by SBLAIR1248
Customer Service
Friendliness
Recommend Dealer
Yes

March 21, 2021

Dealership Rating
Employee Rating

The dealership service department is much improved. I was planning on selling my car because the service department was so inattentive and the service advisors were so bad. However I feel much better about m More

by SHELLEYORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 20, 2021

Dealership Rating
Employee Rating

I was very happy with the service on my 528i. Had a engine issue and I must say Lucy my service manger took great care in dealing with the issue. The lounge area was clean and offered plenty of snacks More

by watson.formulaboats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 19, 2021

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Employee Rating

Lucy was a great representative for your business ! Wonderful employee! I gave her a pen and she was very happy to get the cool pen! More

by FSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 18, 2021

Dealership Rating
Employee Rating

Wonderful service department. Got right in and nice to check out online. No issues picking up. Love the video showing all the work and inspections. More

by johnask2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 18, 2021

Dealership Rating
Employee Rating

The check out process was easy and most importantly I felt like I was being sold unnecessary stuff. A great experience compared to other dealers I’ve dealt with in the past. More

by BOBCROOM
Recommend Dealer
Yes

March 18, 2021

Dealership Rating
Employee Rating

I like BMW service department with fast schedules and very pleasant service advisor. The service is complete on time with good quality. Thanks for all the personals. More

by SHANLIANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 16, 2021

Dealership Rating
Employee Rating

Great people, perfectly performing under the current Covid conditions. They are rockstars. Getting work done professionally and on time as was promised. Kudos to them all. More

by Chuckb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 15, 2021

Dealership Rating
Employee Rating

I loved the personal service of the dealership. My service advisor- Maria-is awesome. Contacts with other advisors was also positive. Being provided a loaner vehicle was a seamless process. More

by SEASHEL201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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