Lucy Aguilar | Page 93

I like BMW service department with fast schedules and very pleasant service advisor. The service is complete on time with good quality. Thanks for all the personals. very pleasant service advisor. The service is complete on time with good quality. Thanks for all the personals. More

by SHANLIANG Verified Customer Verified Customer

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Great people, perfectly performing under the current Covid conditions. They are rockstars. Getting work done professionally and on time as was promised. Kudos to them all. Covid conditions. They are rockstars. Getting work done professionally and on time as was promised. Kudos to them all. More

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I loved the personal service of the dealership. My service advisor- Maria-is awesome. Contacts with other advisors was also positive. Being provided a loaner vehicle was a seamless process. service advisor- Maria-is awesome. Contacts with other advisors was also positive. Being provided a loaner vehicle was a seamless process. More

by SEASHEL201 Verified Customer Verified Customer

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I really liked working with Ms Lucy; she was very congenial and helpful during my recent visit for repairs, Thought the video showing the mechanics assessment and recommendations for repairs was ve congenial and helpful during my recent visit for repairs, Thought the video showing the mechanics assessment and recommendations for repairs was very helpful for my understanding of the issues with my vehicle. More

by Bjdodge55 Verified Customer Verified Customer

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I always have great customer service. Wait times do tend to be kind of long and although the setting is very comfortable it would be great not to have to wait so long. to be kind of long and although the setting is very comfortable it would be great not to have to wait so long. More

by TENAHABAYNE Verified Customer Verified Customer

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Great service, respectful personnel, great communication, easy to get an appointment. Lucy was especially cooperative in regards to offering me a service discount on my service easy to get an appointment. Lucy was especially cooperative in regards to offering me a service discount on my service More

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My first visit to this BMW dealership for service as I brought my car down from Massachusetts. The whole process from arriving for my appointment, walking through recommended items for service to picking brought my car down from Massachusetts. The whole process from arriving for my appointment, walking through recommended items for service to picking up my car at the time frame promised was great. The waiting area is clean and stocked with all kinds of snacks and beverages. More

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Very clean, comfortable and covid protected. Service was prompt. Car was returned washed and interior clean. Lucy Aguilar was outstanding. She takes the time to explain all the details of what service is re prompt. Car was returned washed and interior clean. Lucy Aguilar was outstanding. She takes the time to explain all the details of what service is required. More

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Mechanics recommending unnecessary repair just to make money. Please pay your mechanics higher pay so they will stop this practice. I do not expect this from BMW. Expensive place. money. Please pay your mechanics higher pay so they will stop this practice. I do not expect this from BMW. Expensive place. More

by DACAMPADO Verified Customer Verified Customer

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Very friendly and efficient staff with good waiting area. Provided a video of service inspection by technician. Nice to get an e-copy of the service summary. Provided a video of service inspection by technician. Nice to get an e-copy of the service summary. More

by KCKREMK Verified Customer Verified Customer

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