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Luis Arboleda
877 Reviews
877 Reviews
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877 Reviews of Luis Arboleda
Verified Customer
June 08, 2025
My last visit at Napoli Nissan was excellent, starting with customer service and the expert technicians that work on my car. I know that I will receive the most honest advice and best repairs all within with customer service and the expert technicians that work on my car. I know that I will receive the most honest advice and best repairs all within a reasonable time. More
by JANETTEATLAW69
Other Employees Tagged: Junior Segui
May 27, 2025
They charge a fee even though you have an extended warranty. If you bring your car for an air conditioner not working, they say you have to pay for the diagnostic test which is about $200. Many excuse warranty. If you bring your car for an air conditioner not working, they say you have to pay for the diagnostic test which is about $200. Many excuses. Do not take your car to this napoli nissan service. You are charged a fee regardless. Even if you have an extended warranty. More
by FRANKH3
May 26, 2025
I have had my car for 6 years and I always allowed Nissan to service my car for everything. I loved Junior who worked in service because he always assured me that he would take care of any issues and he did. to service my car for everything. I loved Junior who worked in service because he always assured me that he would take care of any issues and he did. I paid for a brand new battery and Nissan service department installed a used faulty battery. My car started to cut off and I had to get jumps numerous times so, I let my mechanic look at it because he had to jump it for me one morning. He showed me that the battery was old and leaking battery fluid with white crusty build up on it. I immediately called Junior and he had me bring the car in. He admitted that the battery was old/used and I cried because it was sad that you pay for something and car dealerships pocket money by giving you way less than what you paid for. Junior gave me a new battery and I haven't had problems since. Luis was the one who I purchased the battery under. During my last experience Luis was very disrespectful and nasty. I have NEVER been treated that way there. He even told me I don't have a right to question him about doing his job because I asked was this and that done to my car. I waited for 2 hours for a ride to get my car because Luis procrastinated to call my ride. It was MESS! I have NEVER experienced before. I went completely off on him and told him I was writing corporate because I am. I will NEVER bring my car back as long as Luis is working there. He laughed when I said I was reporting him. He's disgusting in customer service skills. He should not be working in that area at all! More
by TASHEWAMINICK
Other Employees Tagged: Luis Arboleda
May 18, 2025
Good experience. They were very professional and know how to run a business. Thank you. They were very professional and know how to run a business. Thank you. More
by JOSEPHLAROCCO
Other Employees Tagged: Junior Segui, Marissa Kleiner
May 15, 2025
Very nice dealership to buy a car at. Everyone is friendly and helpful.. all around pleasant experience! Everyone is friendly and helpful.. all around pleasant experience! More
by NONE23
Other Employees Tagged: Ricky Mills, Frank Acampora
May 11, 2025
Not good at all don't like them will not even buy a bike from them will not recommend them to anyone from them will not recommend them to anyone More
by genellecorales
Other Employees Tagged: Junior Segui, Marissa Kleiner
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