Languages Spoken
English
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1,033 Reviews
Write a Review1033 Reviews of Luis Arboleda
November 09, 2024
Excelente servicio buena atención prestada prioridad solución producto de calidad, excelente servicio de traducción inglés español. solución producto de calidad, excelente servicio de traducción inglés español. More
Other Employees Tagged: Nazario Santos, Frank Acampora
November 06, 2024
Service failed to put the correct oil in my car and then insisted it was the correct oil, i had the service manual with me and no where on the manual does it say 0-20 oil goes in an 07 Volvo, it takes minim insisted it was the correct oil, i had the service manual with me and no where on the manual does it say 0-20 oil goes in an 07 Volvo, it takes minimum 0-30 and that’s for when you live in the north pole. It’s approaching winter and they are killing my engine with this oil that is too thin, it does not properly stick to the components causing excess wear to the engine because of the extra metal on metal contact. While I tried to resolve the issue and speak with the service manager he would not come out and speak to me, they also kept talking about this book which has every piece of info they need for oil changes but would not show me in the book what oil my car actually takes, the service manager kept telling one of the service advisors what to say instead of talking to me directly, coward. Then the service advisor i was talking with insisted that the 0-20 oil in the car was synthetic after they had originally told me it was conventional, they asked what oil i wanted in the car and i said 5-30, and he looks at me and goes “so you wanted full synthetic?” No i don’t i just want 5-30 oil in the car. So you don’t stock conventional 5-30 oil? And you guys call yourselves a dealership with service quality awards so act like it. So you guys claim to do oil changes on all models but then fail to do any of them correctly, and then lie to customers because you want to be cheap. Definitely deserve those awards i guess. More
Other Employees Tagged: Marissa Kleiner, Junior Segui, Gino (Service Manager) 1 star
October 31, 2024
The retentive communicated well on timing for the service which enabled me to schedule my time appropriately while waiting for the service to be completed which enabled me to schedule my time appropriately while waiting for the service to be completed More
Other Employees Tagged: Ron Valentino
October 31, 2024
Excellent honest service. That’s why I continue to only go to Napoli Nissan, I feel such comfort and know my car repairs are top of the line. That’s why I continue to only go to Napoli Nissan, I feel such comfort and know my car repairs are top of the line. More
Other Employees Tagged: Junior Segui

