Luis Castellanos
Luis Castellanos at Kia of Wesley Chapel
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Luis Castellanos | Page 41

Sales Manager

Kia of Wesley Chapel

28555 State Rd 54
Wesley Chapel, FL 33543

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4.9
552 Reviews
4.9

552 Reviews

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552 Reviews of Luis Castellanos

February 13, 2019

Dealership Rating
Employee Rating

Great experience Spoke to ann she was nice amd helped out a lot. luis helped he was amazing, great service , so friendly, he is one of the best. Luis is exceptional. More

by Ellisse7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ousley

Feb 14, 2019

Kia of Wesley Chapel responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 10, 2019

Dealership Rating
Employee Rating

Great experience I went in very sceptical that I would be able to get into a better, newer, more reliable car that was in my price range. I had been turned down in t More

by Meababya2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2019

Kia of Wesley Chapel responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 05, 2019

Dealership Rating
Employee Rating

Great service fast financial friendly service love the car professional service great service great place great selection great food good atmosphere great More

by RABREUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019

Kia of Wesley Chapel responded

Thanks for this awesome review, RABREUL! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 05, 2019

Dealership Rating
Employee Rating

Our visit today. We were very pleased to have worked with Luis. He was very informative and forthcoming and did not pressure us. The rest of the staff was really nice More

by Hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ousley , John Mastropasqua

Feb 06, 2019

Kia of Wesley Chapel responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 02, 2019

Dealership Rating
Employee Rating

Super Service Always surprised when I visit the Service Dept at Fucillo. Such a pleasant experience every time. Fast service, great waiting area with a variety of More

by Dan6051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2019

Kia of Wesley Chapel responded

Hello Dan6051 and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 01, 2019

Dealership Rating
Employee Rating

Thankful to Louis did a great job He was very attentive to our needs gave me what I wanted not what he wanted. Understood my feelings More

by CRABBY271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ousley

Feb 04, 2019

Kia of Wesley Chapel responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 31, 2019

Dealership Rating
Employee Rating

Awesome!!!! Great service and no pressure. They are very understanding to situations. Great staff !!! You will leave very happy . We did. Luis ,thank you for b More

by Jramos70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2019

Kia of Wesley Chapel responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 30, 2019

Dealership Rating
Employee Rating

my experise was great and everyone was so niv-ce very good on the salespersons part. I will buy another KIA if I need to buy one. Will tell everyone I know where I bought my car. More

by BPAR105472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ousley

Jan 31, 2019

Kia of Wesley Chapel responded

We appreciate you for letting others know about your experience at Fuccillo Kia of Wesley Chapel. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 26, 2019

Dealership Rating
Employee Rating

Wonderful day at Kia!! Luis created us at the door with a smile and was nothing less than accommodating the entire visit! We had less than stellar credit to work with, plus More

by Itssewry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ousley , Shawn Visconte, Tiffany Walker

Jan 28, 2019

Kia of Wesley Chapel responded

I am happy to hear your time spent with Luis, Tim and Shawn was pleasant. Congratulations on your brand new Kia Soul! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 23, 2019

Dealership Rating
Employee Rating

Great! Dusten is so amazing! I get treated like a first time customer every visit! Top notch service. And the staff us always polite and helpful. More

by GIGIJACKSON88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Israel Santiago

Jan 24, 2019

Kia of Wesley Chapel responded

To say thank you is not enough! We are thrilled to read that Dusten was amazing and that you received top notch service. Please stop by our dealership again! Best regards, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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