Luis Cruz | Page 13

I had an excellent experience. My whole experience was excellent. From the salesman Luis to the financing department, the entire experience was great. They did not pressue you in My whole experience was excellent. From the salesman Luis to the financing department, the entire experience was great. They did not pressue you into buying the car but took great care to ensure you were getting the car you want. I recommend this dealership to anyone looking for a new car. More

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First time Infinity buyer This was a great dealership! Luis Cruz and Luis Rodriguez were very helpful, welcoming and easy to work with! I would buy from them again. This was a great dealership! Luis Cruz and Luis Rodriguez were very helpful, welcoming and easy to work with! I would buy from them again. More

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Top tier customer service Mouris at the Ontario Infiniti dealership went above and beyond to make sure I left 100% satisfied. So grateful for my experience, thank you, Mouris! Mouris at the Ontario Infiniti dealership went above and beyond to make sure I left 100% satisfied. So grateful for my experience, thank you, Mouris! More

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New Tacoma Purchase Infiniti of Ontario is a very trustworthy group of people. The car buying experience can be very stressful but as soon as you arrive you are treated Infiniti of Ontario is a very trustworthy group of people. The car buying experience can be very stressful but as soon as you arrive you are treated like family. This is why this is my third purchase with this group. I will return in the future way before going to any other dealer in the area. More

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Great experience I came in Mouris and Eric took real good care of me . I got the Infiniti Q 50 signature I love it it’s a great car. Everything was really quick in an I came in Mouris and Eric took real good care of me . I got the Infiniti Q 50 signature I love it it’s a great car. Everything was really quick in and out in less than an hour. More

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Best Dealership Experience We knew what we wanted, Test drive was more than the typical four right turns like most Dealerships. Staff was FAST and eager to help. The whole proc We knew what we wanted, Test drive was more than the typical four right turns like most Dealerships. Staff was FAST and eager to help. The whole process was more than twice as fast as the BMW Dealer in Monrovia. We bought two vehicle this day, I dislike the BMW Dealership - no respect for my time! Thank You guys More

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Experience with Infiniti sales department I purchased my leased car. People in the sales department were kind and helpful. Eric oversaw the transaction and was very professional. Louise were a I purchased my leased car. People in the sales department were kind and helpful. Eric oversaw the transaction and was very professional. Louise were a very nice young man who did his best to make me comfortable and welcomed. More

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Extremely happy with my experience & customer service! I stopped by the dealership not thinking I was going to make a purchase that day, but little did I know I was going to find the car I wanted & was pro I stopped by the dealership not thinking I was going to make a purchase that day, but little did I know I was going to find the car I wanted & was provided with genuine customer service by all parties involved. Luis helped me from the beginning, very nice salesman who was honest, knowledgeable, and was a great help through the car buying process! Made it so easy for a first time buyer. What I appreciate is they still check in and see how your car is running. Cordy said “we’re a family here” & I can see everyone works as a team to meet their customers needs. All of the employees I have met have been so helpful & kind!! I feel comfortable knowing my car is in good hands at INFINITI of Ontario. More

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Wonderful I walk in there just to see what would it be if I got a car not knowing I was gone walk out with a nice car and some wonderful customer service they I walk in there just to see what would it be if I got a car not knowing I was gone walk out with a nice car and some wonderful customer service they don’t pressure you it’s all on you and the have the best deals ever so if your thinking about stop thinking an head up there More

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Excellent experience! The salespeople at this dealership were fantastic. They did not pounce on me like vultures ready for fresh meat, like I experienced at other dealershi The salespeople at this dealership were fantastic. They did not pounce on me like vultures ready for fresh meat, like I experienced at other dealerships. Luis helped me on my first day. I had certain specifications I required and he found me a car with requirements right away. He was very thorough and knowledgable about the car and throughout the test drive. He did not pressure me at all to buy the car. I test drove a few other makes that day and went back to Infiniti the following day - precisely because I loved the car and because I wasn't being harrassed into buying the car. When I went back, Luis wasn't available, but Mouris assisted us so we wouldn't have to wait. Mouris was extremely personable and helpful. Unfortunately the car I test drove was in a color I refused to drive. Mouris worked very hard to get me the car with the required features in a color I liked. He had it to the dealership the next day. If not for Mouris going above and beyond my expectations, and Mouris, Luis and Manuel's patience with my bank, I wouldn't have the amazing car I have today. I truly appreciate all of their effort and patience. I highly recommend this dealership to everyone! More

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