Dealership Experience
6 yrs
Industry Experience
6 yrs
Languages Spoken
English
Spanish
132 Reviews
Write a Review132 Reviews of Luis Cruz
January 09, 2024
Saul has great customer service. This is our 4th car from this dealership. I will continue you buy my vehicles from here This is our 4th car from this dealership. I will continue you buy my vehicles from here More
Other Employees Tagged: Saul Lopez, Eric Delapena , Jay Ryoo
January 06, 2024
We feel welcome when we get inside the lobby. The atmosphere feels professional and clean and organize. Employees and car sales representatives are helpful. I definitely will recommend Infiniti The atmosphere feels professional and clean and organize. Employees and car sales representatives are helpful. I definitely will recommend Infiniti of Ontario to my relatives and friends. More
Other Employees Tagged: Saul Lopez
January 02, 2024
We were nicely greeted by our salesman Mouris and our experience was easy. We took our time to test drive a few cars. Mouris was very informative and help to make our decision on the car for us. Luis experience was easy. We took our time to test drive a few cars. Mouris was very informative and help to make our decision on the car for us. Luis in finance did a great job and we are extremely happy with our choice and the dealership. Thank you again, Lisa and Larry M. More
Other Employees Tagged: Mouris Haddad
December 10, 2023
Good service ! Excellent person very attentive and great help from saul 100% recommended thanks you Excellent person very attentive and great help from saul 100% recommended thanks you More
Other Employees Tagged: Saul Lopez
November 29, 2023
Outstanding customer service from the beginning of the purchase, until the delivery. In addition, the dealership continues to follow up to make sure I am understanding the new vehicle. purchase, until the delivery. In addition, the dealership continues to follow up to make sure I am understanding the new vehicle. More
Other Employees Tagged: Saul Lopez
November 19, 2023
Saul was very thorough and communicative which allowed me to buy my dream car. I also want to thank Erick and the Luis in the finance team that helped make this dream a reality. 100% recommend them. to buy my dream car. I also want to thank Erick and the Luis in the finance team that helped make this dream a reality. 100% recommend them. More
Other Employees Tagged: Saul Lopez, Eric Delapena
October 24, 2023
Saul and the team at Ontario Infiniti have given me the best car buying experience. They were polite, professional, and informative. I would highly recommend them to friends and family. best car buying experience. They were polite, professional, and informative. I would highly recommend them to friends and family. More
Other Employees Tagged: Saul Lopez
September 25, 2023
Best sales rep I have ever met regarding buying a car. He is sincere, honest, straightforward, a man of honor! I wish there are multiple Saul in different dealerships so other buyers can enjoy purchasing He is sincere, honest, straightforward, a man of honor! I wish there are multiple Saul in different dealerships so other buyers can enjoy purchasing vehicles like I did. More
Other Employees Tagged: Saul Lopez
September 23, 2023
Great car buying experience. Saul was patient and very help during the whole process. Made a great effort to get us the car at a price that was within our budget. Unfortunately t Saul was patient and very help during the whole process. Made a great effort to get us the car at a price that was within our budget. Unfortunately the CPO he sold us turn out to have a lot of issues. It appears they just slap the CPO sticker on the car. When we contacted Saul about issues we were having, he made no effort to talk to his manager about correcting the problem or calling us back. In his own words “ I didn’t promise the car wasn’t going to break down”. I have to admit he’s good at selling cars. Not so good keeping customers. My recommendation avoid the Certified PreOwn cars at this dealership and especially the QX50. They are extremely loud for being a luxury car. More
Other Employees Tagged: Saul Lopez
September 11, 2023
Great first time buying experience made it an easy process very well explained all around process very well explained all around More
Other Employees Tagged: Jorge Aragon