Luis Cruz
Luis Cruz at INFINITI of ONTARIO
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Luis Cruz | Page 4

Finance Manager

INFINITI of ONTARIO

2192 Inland Empire Blvd
Ontario, CA 91764

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5.0
142 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

142 Reviews

Write a Review

142 Reviews of Luis Cruz

September 09, 2023

Dealership Rating
Employee Rating

Excellent service, very friendly, they work with you , very understanding. I would ask for Saul Lopez when coming in. he’s very funny and kind. And he knows his stuff More

by tylerwardsworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Lopez

Sep 14, 2023

INFINITI of ONTARIO responded

Tyler, Thank you for taking the time to post your kind comments about our team member Saul. I will make sure to share you comments with Saul and Luis, I know how much they will appreciate it... Thank you again, Cordy Cerami

August 29, 2023

Dealership Rating
Employee Rating

It was a pleasure doing business with Jorge. From the beginning of me stepping into the dealership he was super quick to assist me & made me feel very comfortable. He was extremely patient and t More

by rosahernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Aragon

Aug 31, 2023

INFINITI of ONTARIO responded

Rosa, Thank you for taking the time to post your very kind words about Jorge. I will share your post with him, and I know how much he will appreciate it... Thank you again, Cordy Cerami

January 19, 2022

Dealership Rating
Employee Rating

From testing the car to completing the paperwork to purchase, it all ran smoothly and in a timely manner. More

by g2sweet4u
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Fuentes

November 21, 2021

Dealership Rating
Employee Rating

Thank you Luis for all your help. Will be coming back for my 3rd Infiniti car More

by C.lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 24, 2021

Dealership Rating
Employee Rating

I had an amazing experience with Luis Cruz , his manager Eric and the finance manager TJ! Luis got me exactly what I wanted , he is super professional & knowledgeable he explained everything very well. Befo More

by Fusion16
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Delapena, TJ Boldt

July 31, 2021

Dealership Rating
Employee Rating

My experience was great, Jorge helped me get the car that i actually wanted and with in range of my price i was looking for. The dealership is clear staff is friendly and there wasn't any pressure to buy. E More

by Geo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Aragon, TJ Boldt

June 04, 2021

Dealership Rating
Employee Rating

I had an extraordinary experience with Infinity of Ontario. It was such an easy and seamless transaction.They were kind enough to deliver my car to my home and make the paperwork portion of the transa More

by Jillsharp38
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Fuentes

May 31, 2021

Dealership Rating
Employee Rating

Infiniti of Ontario is THE BEST!!!! Stellar customer service from Luis Cruz. Although then process was lengthy Luis made me very comfortable I didn’t notice the time pass by and at the end I left with m More

by Stephpalma1017
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Boldt , Jay Ryoo

May 18, 2021

Dealership Rating
Employee Rating

TJ nice guy, wiling to work with you & make things happen. Luis honest & helpful also willing to work with you & explain things to you. Overall really great experience More

by Ashleyrodriguez.ar.ar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Boldt

April 21, 2021

Dealership Rating
Employee Rating

John was very helpful and courteous. He made the experience of buying car easy and comfortable. I would recommend John to anybody. Thank you peace out More

by Raider001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Boldt , John Maina

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