Luis Garcia
Luis Garcia at Universal Nissan
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Luis Garcia | Page 2

Certified Sales Consultant

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.9
26 Reviews
4.9

26 Reviews

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26 Reviews of Luis Garcia

November 19, 2022

Dealership Rating
Employee Rating

Excellent Service, Luis Garcia, He is the best seller and his guidance is very good. Learn about the products and how they work. More

by GIOYJOA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2022

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. I'm glad to hear that Luis was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

November 16, 2022

Dealership Rating
Employee Rating

long story short, Nissan treated me very well. The empathy and reassurance i received after having bad luck with previous dealerships made me feel very satisfied with my overall purchase. Wishing More

by Nicole gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos, Felix Matos

Nov 16, 2022

Universal Nissan responded

Nicole, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 09, 2022

Dealership Rating
Employee Rating

He was professional and pleasant to work with. He helped resolve my issue knowing that I relocated and was unable to stick around. More

by RRENTAS70
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos

Oct 10, 2022

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

May 21, 2022

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Employee Rating

The process was quick and simple. The staff was extremely friendly. They were able to get me exactly what I wanted More

by VANESSACRAWFORD87
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos

May 23, 2022

Universal Nissan responded

Thank you, Vanessa! Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 18, 2022

Dealership Rating
Employee Rating

Muy malo servicio al cliente, solamente regrese a comprar mi auto , que lo tenía rentado con universal Nissan por tres años, sin embargo debo aclarar que el vendedor luis me atendió muy bien More

by XENESM
Customer Service
Friendliness
Price
Recommend Dealer
No
May 19, 2022

Universal Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 10, 2022

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Employee Rating

The salesman and the finance guy were helpful in providing an excellent service. I was very happy and will definitely recommend this dealership to my friends and family. Keep up the good work guys. More

by Narcellerp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed

Mar 11, 2022

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 07, 2022

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Employee Rating

I had a pleasant experience at universal Nissan Orlando. Angel was patient with us and found us our dream car. We could be any happier. More

by Shakka Fernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Rodriguez

Mar 08, 2022

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that Angel had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 30, 2021

Dealership Rating
Employee Rating

Very difficult to deal with! Would not recommend. However, I love my Kona, great little SUV! Upon lease end I went to buy out my lease, check in hand. I was ignored and endured a lengthy pressure sa More

by Unhappy
Customer Service
Friendliness
Price
Recommend Dealer
No

December 17, 2021

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Employee Rating

They found the car I needed in the time I needed. Terrific service and very helpful More

by JACKSON.MUMEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos

Dec 19, 2021

Universal Nissan responded

Jackson, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 18, 2021

Dealership Rating
Employee Rating

El servicio del Sr Luis excelente, cerramos una muy buena negociación y mi carro llego antes de lo previsto. Gracias More

by VERONICAIRAZABAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

Nov 18, 2021

Universal Nissan responded

Veronica, Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let Luis know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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