Luis Garcia
Luis Garcia at Universal Nissan

Luis Garcia | Page 3

Certified Sales Consultant

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Luis Garcia

July 31, 2023

Dealership Rating
Employee Rating

Awesome sale man and service… very attentive to my needs. Very happy with my new car More

by TRODRIGUEZ620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Smith, None

Aug 01, 2023

Universal Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 23, 2023

Dealership Rating
Employee Rating

Everyone was very attentive and informative. I had a good experience at this dealership very professional. More

by DDMYERS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Universal Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 21, 2023

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Employee Rating

Excellent customer service and work hard to get you the best deals! Will highly recommend them to friends and family members More

by Joe jaquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

Jul 24, 2023

Universal Nissan responded

Thank you, Joe. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 05, 2023

Dealership Rating
Employee Rating

Luis was very patient and made sure I was happy with my purchase. He did a great job! More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2023

Universal Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Nissan, Kathy, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 23, 2023

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Employee Rating

Spacious rooms, comfortable and clean; lot of personnel and nice environment. There’s always someone available to help you. More

by Karim Bert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Espinal

Apr 23, 2023

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 19, 2022

Dealership Rating
Employee Rating

Excellent Service, Luis Garcia, He is the best seller and his guidance is very good. Learn about the products and how they work. More

by GIOYJOA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2022

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. I'm glad to hear that Luis was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

November 16, 2022

Dealership Rating
Employee Rating

long story short, Nissan treated me very well. The empathy and reassurance i received after having bad luck with previous dealerships made me feel very satisfied with my overall purchase. Wishing More

by Nicole gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos , Felix Matos

Nov 17, 2022

Universal Nissan responded

Nicole, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 09, 2022

Dealership Rating
Employee Rating

He was professional and pleasant to work with. He helped resolve my issue knowing that I relocated and was unable to stick around. More

by RRENTAS70
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos

Oct 10, 2022

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

May 21, 2022

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Employee Rating

The process was quick and simple. The staff was extremely friendly. They were able to get me exactly what I wanted More

by VANESSACRAWFORD87
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos

May 23, 2022

Universal Nissan responded

Thank you, Vanessa! Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 18, 2022

Dealership Rating
Employee Rating

Muy malo servicio al cliente, solamente regrese a comprar mi auto , que lo tenía rentado con universal Nissan por tres años, sin embargo debo aclarar que el vendedor luis me atendió muy bien More

by XENESM
Customer Service
Friendliness
Price
Recommend Dealer
No
May 19, 2022

Universal Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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