Luis Gonzalez Meza | Page 3

Professional, excellent communication, and very knowledgeable in the products and business, also with excellent service and we will recommend him over and over again. knowledgeable in the products and business, also with excellent service and we will recommend him over and over again. More

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I recommend that the sales team slow down the closing process and focus on complete transparency. Every mandatory or "hidden" fee must be fully explained upfront. Customers need detailed explanations of process and focus on complete transparency. Every mandatory or "hidden" fee must be fully explained upfront. Customers need detailed explanations of the vehicle and the sale terms, not pressured tactics. More

by s.paveekorn Verified Customer Verified Customer

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It’s a great dealership. The car I brought is fantastic. I would recommend them to anyone. But it’s also a car dealership. So the car is always going to cost more than expect The car I brought is fantastic. I would recommend them to anyone. But it’s also a car dealership. So the car is always going to cost more than expected. But as I said for service and reliability, I will always choose North Hollywood Toyota. More

by thomasneedell Verified Customer Verified Customer

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I recently purchased a vehicle and Luis provided exceptional service. He was very knowledgeable, honest, and respectful throughout the process. Luis took the time to explain all my options and made exceptional service. He was very knowledgeable, honest, and respectful throughout the process. Luis took the time to explain all my options and made sure I felt confident with my purchase. If you’re looking for great customer service, ask for Luis! More

by yaslun06 Verified Customer Verified Customer

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Very helpful! Got my dream car and they helped me get to a payment I was comfortable in. Thank you very much! Got my dream car and they helped me get to a payment I was comfortable in. Thank you very much! More

by Pink Pumpkin Verified Customer Verified Customer

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This dealership is the worst place to ever go to they sold me a used car that had bad struts and sway bar and was a safety issues shouldn’t even be allowed to sell the car like this but they did to me an sold me a used car that had bad struts and sway bar and was a safety issues shouldn’t even be allowed to sell the car like this but they did to me and then would continue to be rude to me and make it very hard to get it fixed since I worked a lot they don’t offer you anything even tho it’s their fault they sold me a car like this please don’t buy any car from this dealership unless you want to get f** over ! They ended up fixing it because they had to but I wanted a full multi inspection and my car was not even in the system that it was there that day and they said that they couldn’t give me the inspection so I don’t think that they ever even did it trust me they will take your money and treat you like trash after More

by ALYSSACOLMENERO0003 Verified Customer Verified Customer

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Luis Gonzales was very knowable and patient. He got me the best deal after I had been turned down by other dealers or had given me a higher interest. He got me the best deal after I had been turned down by other dealers or had given me a higher interest. More

by vic0824 Verified Customer Verified Customer

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Always easy to make your appointment and’s service faster and friendly keep up tha way and friendly keep up tha way More

by arnulfo_guardado Verified Customer Verified Customer

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Very friendly not pushy on you. Know their stuff.Willing to work with you,to make a sale Know their stuff.Willing to work with you,to make a sale More

by DAVIDSTUBBY1966 Verified Customer Verified Customer

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I came in to fix my passenger door because the lock was under warranty. They said it would take an hour to do the diagnosis, so I wait.. It took them 3 hours.. They order the part, they say it will take 3 under warranty. They said it would take an hour to do the diagnosis, so I wait.. It took them 3 hours.. They order the part, they say it will take 3 hours to install the new part. So then I come in the next day to drop it so they can install it. It takes them two hours and it’s still not working. My passenger door still does not work on the outside. So then I come in the next day so they can see it’s still not working. They want me to come back the next day so they can look over it. I was at Toyota for three days, and then they wanted me to come in for a fourth so they can fix it. I’m not happy with North Hollywood Toyota service. This is sloppy work, and I still have to come back, and it’s still not resolved. WTH?. Terrible service. More

by mmcpluto Verified Customer Verified Customer

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