Dealership Experience
10 yrs, 3 mos
Industry Experience
23 yrs, 2 mos
27 Reviews
Write a Review27 Reviews of Luis Hernandez
November 25, 2025
If I could give 0 stars I would, Their internet sales department is staffed by and managed by argumentative and condescending men who don't think women know anything about cars or trucks. After doing my department is staffed by and managed by argumentative and condescending men who don't think women know anything about cars or trucks. After doing my research of the price of two advertised cars using the published VIN numbers for those vehicles, I emailed first to discuss a deal for purchase of both vehicles. I was promptly dismissed by the male salesperson saying, "we advertise our best price online on all used cars and no further discounts are available on the online pricing. Let me know if you need any more information. Thank you." I called to discuss with the used car sales manager. He was rude, would not let me finish a sentence, raised his voice, and treated me with zero respect. He clearly has no respect for women or for that matter customers. I would include his name if I had been able to understand the pronunciation. They just lost the sale of two vehicles as I was ready to purchase today after feeling assured I had the best deal - with cash. They lost $82,000 today. And dealerships wonder why used cars aren't selling. More
Other Employees Tagged: Atul Sharma
August 26, 2025
Went in knowing what I wanted and what I was willing to pay. Sharma got me in and out in no time! Seemed more like shopping at the grocery store. Couldn’t be happier. pay. Sharma got me in and out in no time! Seemed more like shopping at the grocery store. Couldn’t be happier. More
Other Employees Tagged: Atul Sharma
July 19, 2025
Great person, helpful, and friendly. if you need a salesperson, I would fully recommend Atul Sharma and give him my highest recommendation. if you need a salesperson, I would fully recommend Atul Sharma and give him my highest recommendation. More
Other Employees Tagged: Atul Sharma
April 29, 2025
I like it is close by where I live Atul Sharma is a good sales man. Someone you can make a great deal with. sales man. Someone you can make a great deal with. More
Other Employees Tagged: Atul Sharma, Kalvin Kite
April 22, 2025
Cassie is the best service advisor I could possibly ask for. I know I’m in great hands with her. for. I know I’m in great hands with her. More
Other Employees Tagged: Clay Knight, Roscoe Gist, Amair Habhab, Jerry Green, Lindsay Voss, Cassie Allen
January 27, 2025
Showcase Honda employees are very nice. Any of them will engage you. They also take responsibility for anything not done right. Austin my service manager knows his craft, and I can coun Any of them will engage you. They also take responsibility for anything not done right. Austin my service manager knows his craft, and I can count on him. More
Other Employees Tagged: Jerry Green, Austin Czerwinski
November 30, 2024
Didn't appreciate the 3% fee for using a credit card to pay the bill pay the bill More
Other Employees Tagged: Clay Knight, Roscoe Gist, Amair Habhab, Jerry Green, Lindsay Voss, James Birchman
November 13, 2024
Semi friendly dealer. Salesman tried to get me to sign a backup contract, when I was paying with a pre-approved check from my credit union, said it was a requirement (not Salesman tried to get me to sign a backup contract, when I was paying with a pre-approved check from my credit union, said it was a requirement (not true). Also, wanted to get a copy of my dd214, I asked why, he said, just to have it for our records (also a lie, they don't need it). Added a couple accessories to the vehicle and they wanted me to leave without them being installed. Talked to the GM who said I will be making his people stay late...and that he was going to lose money with my sale, xxx, if you are losing money, how and why are you selling me the vehicle then? Had to argue with them for at least 2 hours and threatened to leave because they were adamant about completing a credit application and a back up contract. The main seller (Alejandro) was nice, no complains about him. They lack general knowledge about the product they're selling. Couldn't answer a simple question about towing capacity, engine specs, and general specs on the vehicle. More
Other Employees Tagged: Jerry Green , Alejandro and Sharma
November 12, 2024
James was empathetic, professional, and very respectful. I will gladly work with him again. He also gave great advice. I rate him Excellent by far!! I will gladly work with him again. He also gave great advice. I rate him Excellent by far!! More
Other Employees Tagged: Clay Knight, Roscoe Gist, Amair Habhab, Jerry Green, Lindsay Voss, James Birchman
October 16, 2024
My service advisor was really great and helped me with anything that I needed for my car anything that I needed for my car More
Other Employees Tagged: Clay Knight, Roscoe Gist, Amair Habhab, Jerry Green, Lindsay Voss, James Birchman, Cassie Allen, Austin Czerwinski

