Luis Jimenez | Page 30
Service Advisor
Faulkner Buick GMC West Chester, INC.
705 Autopark Blvd.
West Chester, PA 19382
343 Reviews
Write a Review343 Reviews of Luis Jimenez
August 25, 2023
They’re service deputies excellent work and I would recommend them to anyone thanks thanks recommend them to anyone thanks thanks More
Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller , Tiffani Wynn
August 24, 2023
We have purchased cars at Faulkner and have always used their service organizations. Appointments are always on time. Services requested are completed in the time frame projected by Faulkner. Unexpected is their service organizations. Appointments are always on time. Services requested are completed in the time frame projected by Faulkner. Unexpected issues found are presented clearly with time frames and projected costs. They present expected completion times and if time is available will offer to complete the service. A good company in all aspects! More
Other Employees Tagged: David Cutler, Bernard Gunn , Joe Demarco
August 24, 2023
They attempted to upsell the entire time. They said I should buy a new number for $3,000. My bumber has no damage. I wouldn’t use this dealer again because of their tactics. I have purch They said I should buy a new number for $3,000. My bumber has no damage. I wouldn’t use this dealer again because of their tactics. I have purchased many cars from here in the past but not again. More
August 23, 2023
Very efficient personnel, cheerful, & willing to assist customer at a drop of a hat ! Bravo ! customer at a drop of a hat ! Bravo ! More
Other Employees Tagged: Rusty Miller
August 23, 2023
Leslie is always gracious, accommodating, and gets me in and out which I appreciate. However, I called the operator to make an appointment for an oil change and inspection and was not able to get one for and out which I appreciate. However, I called the operator to make an appointment for an oil change and inspection and was not able to get one for over a week. Also, I called and left a message to make an appointment and was not called back. I had to call back. That’s not helpful. This new arrangement with ciocca is horrible. More
Other Employees Tagged: Leslie Hurst, Rusty Miller
August 23, 2023
The service waiting area is spacious for customers and staff were all pleasant and helpful. staff were all pleasant and helpful. More
Other Employees Tagged: Tom Delgott , Joe Demarco
August 22, 2023
From Rusty at intake to Luis who kept me updated and the woman (cant recall het name) at checkout, all were professional and courteous good team! woman (cant recall het name) at checkout, all were professional and courteous good team! More
Other Employees Tagged: Rusty Miller , Woman at check out too

