Luis Jimenez | Page 5

Service scheduling was easy, service was well done and on time and communication with the customer was excellent. time and communication with the customer was excellent. More

by RMSONS Verified Customer Verified Customer

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Had my truck there for its annual inspection. In the past, the service department went above and beyond in helping me resolve an issue with the engine in my truck in the past. In the past, the service department went above and beyond in helping me resolve an issue with the engine in my truck in the past. More

by EWFC04 Verified Customer Verified Customer

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Thank you so much I appreciate it. Alway love the service is great I have no problems Alway love the service is great I have no problems More

by SBUTLER4231 Verified Customer Verified Customer

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Totally terrible experience will never use Faulkner again schedule a inspection and detail at 11 am Luis called me to try and do work since he knew they couldn't detail it he could have told me that up front schedule a inspection and detail at 11 am Luis called me to try and do work since he knew they couldn't detail it he could have told me that up front and I would have came and picked it up and rescheduled the detail More

by wapbobbi Verified Customer Verified Customer

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Louis was very good to work with. The manganic did a fine job.I will be back The manganic did a fine job.I will be back More

by Steven Verified Customer Verified Customer

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I really liked my sales associate Magali. I do not like dealing with the service advisor I feel like he has a vhop on his shoulder everytime you ask a question. I had an issue with my mirror I do not like dealing with the service advisor I feel like he has a vhop on his shoulder everytime you ask a question. I had an issue with my mirror and he wrote down the incorrect one and they said nothing was wrong. When I came in to pick up the truck I had to have a tech come out and show him the issue who was great but 2 weeks later no call or followup from my service advisor. Very frustrating and feel like the advisor does not care. More

by SEAN Verified Customer Verified Customer

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Great service, easy scheduling, clean waiting area. I appreciate their flexibility and ability to accommodate my needs. I appreciate their flexibility and ability to accommodate my needs. More

by JESSFEINERMAN Verified Customer Verified Customer

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LUIS DOES AN EXCELLANT JOB. HE IS HELPFUL & ANSWERS ALL SERVICE QUESTIONS CLEARLY. I TRUST HIS JUDGENENT & RECOMMENDATIONS FOR SERVICE WORK. HE IS HELPFUL & ANSWERS ALL SERVICE QUESTIONS CLEARLY. I TRUST HIS JUDGENENT & RECOMMENDATIONS FOR SERVICE WORK. More

by GSHERUDA Verified Customer Verified Customer

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Yo So far so good Promised free oil changes and they have delivered As I said So far So good have delivered As I said So far So good More

by JLFURIA Verified Customer Verified Customer

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Very pleasant interaction and very happy with the work done on my truck I know they'll take care of it done on my truck I know they'll take care of it More

by EALCANTAR450 Verified Customer Verified Customer

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