48 Reviews
Write a Review48 Reviews of Luis Lagunes
August 05, 2026
Juan Henriquez My husband and I went in on July 31st at 11 AM to buy a new vehicle. We were instantly greeted and shown inside where Juan took amazing care of us. He made sure we were comfortable and of at 11 AM to buy a new vehicle. We were instantly greeted and shown inside where Juan took amazing care of us. He made sure we were comfortable and offered beverages, he found out what vehicle we were interested in and he took us for a test drive in it. He was extremely knowledgeable and able to answer any questions that I had. The process of paperwork went by quickly and smoothly. Everyone kept checking in with us to make sure we had everything we needed. We traded in my old car and were given an extremely fair rate for it and by the time we were done, it was only 130. No one was trying to sell me anything I didn’t need, it never felt like they were trying to up their commission doing extra add ons. It was one of the quickest and easiest car buying experiences that I’ve ever had. Thank you you so much Juan for a great experience. I will definitely be recommending you to everybody I know. More
Other Employees Tagged: Nate Taylor, Juan Henriquez
August 04, 2026
El Mejor Asesor de todos, estamos muy contentos y agradecidos por todo el apoyo que nos diste y por la excelente atención y servicios de Royal Moore Toyota, de su esquipo y en especial de Gustavo Mil agradecidos por todo el apoyo que nos diste y por la excelente atención y servicios de Royal Moore Toyota, de su esquipo y en especial de Gustavo Mil Gracias, te apreciamos Gustavo... Es mi primer carro estoy muy Feliz, es un logro para mi esposo y para mi y por su puesto para nuestros hijos, agradecidos Dios los bendiga a Todos.! More
Other Employees Tagged: Gustavo Chacin
August 01, 2026
We had a great experience buying our 4Runner. Diana & Lawrence were lovely to work with. Diana & Lawrence were lovely to work with. More
Other Employees Tagged: Lawrence Valles, Diana Perez Sanchez
July 28, 2026
Very friendly. Worked with me the whole time and made the car buying process easy. Worked with me the whole time and made the car buying process easy. More
Other Employees Tagged: Justin Webb, Diana Perez Sanchez
July 20, 2026
Luis and his team took great care of me! I came in with an approval from my credit union and they found me a rate that was WAY better than what the credit union offered me. Everyone was frie I came in with an approval from my credit union and they found me a rate that was WAY better than what the credit union offered me. Everyone was friendly, fun to talk with, and very down to earth- I didn’t just leave with a new car I left with a new friend. Thanks again!! More
Other Employees Tagged: Tatiana Harrison
July 07, 2026
My name is Debbie. I had a unique situation, and thanks to Luis in Finance who went above and beyond for me, I was able to remedy my situation. I had the complete pleas I had a unique situation, and thanks to Luis in Finance who went above and beyond for me, I was able to remedy my situation. I had the complete pleasure of working with Mert Dilekli. Mert was not only a complete gentleman, we learned during our time together that we shared many of the same interests. It was a great experience, timeless and effortless. Mert went through absolutely everything about my new 4Runner with me, and even programed my phone. I couldn't have asked for a better experience. I've been true blue Royal Moore for 30 years plus, and would recommend them highly. Thanks again you guys!!! More
Other Employees Tagged: KCI Slossar, Mert Dilekli
July 06, 2026
Baseer was wonderful. Easy process and would recommend. They weren't pushy and was a pleasure to speak too. He even recommended some local restaurants since we are newer Easy process and would recommend. They weren't pushy and was a pleasure to speak too. He even recommended some local restaurants since we are newer to the area. Looking forward to our new truck. More
Other Employees Tagged: Barbi Cuellar, Abdul Ghaznavi, Joe Chambers
July 01, 2026
I had a wonderful experience recently when buying a car at Royal Moore and I attribute much of this to my salespeople, Jasmine and Frankie and my financing person, Luis! What a great team!! I worked the mo at Royal Moore and I attribute much of this to my salespeople, Jasmine and Frankie and my financing person, Luis! What a great team!! I worked the most with Jasmine and she was extremely supportive, kind and knowledgeable! She and Frankie were both quick to respond to any questions I had (eg texting)! Luis was also awesome to work with and led me through the paperwork easily and pain-free! Thanks Royal Moore for fostering this selling environment. It really makes a difference! :) More
Other Employees Tagged: Franky Arellano, Jasmine Haji
June 27, 2026
Diana was the perfect salesperson. She felt more like a friend. I wouldn’t have wanted anyone else to guide me through my first car lease. I was extremely satisfied with my experience. She felt more like a friend. I wouldn’t have wanted anyone else to guide me through my first car lease. I was extremely satisfied with my experience. I was well taken care of from the moment I entered the door and even after my purchase. Royal Moore has a customer for life. More
Other Employees Tagged: Diana Perez Sanchez
June 20, 2026
Brandon (our sales rep) was absolutely fantastic. Very positive person and made the whole experience wonderful. We purchased from out of state and had to coordinate signing and logistics remotely — a Very positive person and made the whole experience wonderful. We purchased from out of state and had to coordinate signing and logistics remotely — all handled extremely well. Best dealership experience we’ve ever had quite honestly. More
Other Employees Tagged: Brandon English, Ryker Leach

