Luis Lagunes | Page 2
Customer Experience Manager
Royal Moore Toyota
1415 SE River Rd
Hillsboro, OR 97123
54 Reviews
Write a Review54 Reviews of Luis Lagunes
July 20, 2026
Luis and his team took great care of me! I came in with an approval from my credit union and they found me a rate that was WAY better than what the credit union offered me. Everyone was frie I came in with an approval from my credit union and they found me a rate that was WAY better than what the credit union offered me. Everyone was friendly, fun to talk with, and very down to earth- I didn’t just leave with a new car I left with a new friend. Thanks again!! More
Other Employees Tagged: Tatiana Harrison
July 07, 2026
My name is Debbie. I had a unique situation, and thanks to Luis in Finance who went above and beyond for me, I was able to remedy my situation. I had the complete pleas I had a unique situation, and thanks to Luis in Finance who went above and beyond for me, I was able to remedy my situation. I had the complete pleasure of working with Mert Dilekli. Mert was not only a complete gentleman, we learned during our time together that we shared many of the same interests. It was a great experience, timeless and effortless. Mert went through absolutely everything about my new 4Runner with me, and even programed my phone. I couldn't have asked for a better experience. I've been true blue Royal Moore for 30 years plus, and would recommend them highly. Thanks again you guys!!! More
Other Employees Tagged: KCI Slossar, Mert Dilekli
July 06, 2026
Baseer was wonderful. Easy process and would recommend. They weren't pushy and was a pleasure to speak too. He even recommended some local restaurants since we are newer Easy process and would recommend. They weren't pushy and was a pleasure to speak too. He even recommended some local restaurants since we are newer to the area. Looking forward to our new truck. More
Other Employees Tagged: Barbi Cuellar, Baseer Ghaznavi, Joe Chambers
July 01, 2026
I had a wonderful experience recently when buying a car at Royal Moore and I attribute much of this to my salespeople, Jasmine and Frankie and my financing person, Luis! What a great team!! I worked the mo at Royal Moore and I attribute much of this to my salespeople, Jasmine and Frankie and my financing person, Luis! What a great team!! I worked the most with Jasmine and she was extremely supportive, kind and knowledgeable! She and Frankie were both quick to respond to any questions I had (eg texting)! Luis was also awesome to work with and led me through the paperwork easily and pain-free! Thanks Royal Moore for fostering this selling environment. It really makes a difference! :) More
Other Employees Tagged: Franky Arellano, Jasmine Haji
June 27, 2026
Diana was the perfect salesperson. She felt more like a friend. I wouldn’t have wanted anyone else to guide me through my first car lease. I was extremely satisfied with my experience. She felt more like a friend. I wouldn’t have wanted anyone else to guide me through my first car lease. I was extremely satisfied with my experience. I was well taken care of from the moment I entered the door and even after my purchase. Royal Moore has a customer for life. More
Other Employees Tagged: Diana Perez Sanchez
June 20, 2026
Brandon (our sales rep) was absolutely fantastic. Very positive person and made the whole experience wonderful. We purchased from out of state and had to coordinate signing and logistics remotely — a Very positive person and made the whole experience wonderful. We purchased from out of state and had to coordinate signing and logistics remotely — all handled extremely well. Best dealership experience we’ve ever had quite honestly. More
Other Employees Tagged: Brandon English, Ryker Leach
June 13, 2026
We reached out about a vehicle through CARFAX and the process has been very smooth all the way through. James Harvey was our contact point and was very personable and helpful, explaining all the features process has been very smooth all the way through. James Harvey was our contact point and was very personable and helpful, explaining all the features of the car with patience and walking us through each point. There were no surprises and they even took care of the car registration for us. More
Other Employees Tagged: Ronaldo Xochicale Munoz, James Harvey
May 30, 2026
Mert provided us quick and efficient service throughout our car buying experience today. He was able to provide helpful insight into the car I was considering and aided with any questions I had throughout our car buying experience today. He was able to provide helpful insight into the car I was considering and aided with any questions I had throughout my time. More
Other Employees Tagged: Ronaldo Xochicale Munoz, Mert Dilekli, Damian Strickland
May 30, 2026
We had a great experience looking for cars at Royal Moore today. Eros was extremely helpful and very friendly. Would love to work with him again! today. Eros was extremely helpful and very friendly. Would love to work with him again! More
Other Employees Tagged: Aws-Jordan Al Khraisat, Colton Hanson , Eros Mendoza
May 27, 2026
Juan And Mert Was extremely helpful with getting our 4Runner! Process was simple and smooth and very easy 4Runner! Process was simple and smooth and very easy More
Other Employees Tagged: Juan Henriquez, Mert Dilekli
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