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Luis Lainez
Luis Lainez at Norm Reeves Honda Superstore - Huntington

Luis Lainez | Page 5

Finance Manager

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
134 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

4.9

134 Reviews

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134 Reviews of Luis Lainez

April 29, 2025

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Employee Rating

They were friendly and helpful to me and my family. They were professional from start to finish. Mr. Lainez and Mr. Garcia both made the whole process easy for us. More

by jaime_loshak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia , Lito Bautista

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Apr 30, 2025

Norm Reeves Honda Superstore - Huntington responded

Hey, Jaime! It’s wonderful to hear how easily Luis and Alex guided you and your family from start to finish. Creating a welcoming, professional atmosphere is what we love to do. Thanks for choosing us, and we look forward to your next visit!

April 23, 2025

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Employee Rating

This was my first time getting my car serviced and the customer experience was amazing. I did not have an appointment but they took care of me with no problem. I was even out much sooner than they quoted More

by shaleiaschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Joseph Rodriguez

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Apr 24, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re so happy your first service visit went smoothly—and even quicker than expected! Luis, Benito, and the whole crew love making your day easier. See you next time!

April 23, 2025

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Employee Rating

Friendly staff and very patient Everyone was very professional and knowledgeable about the car I was interested in More

by lorrilove101
Recommend Dealer
Yes

Other Employees Tagged: Luis Lainez

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Apr 23, 2025

Norm Reeves Honda Superstore - Huntington responded

Your 5-star review keeps our spirits high! It's easy to deliver 5-star service when we have amazing customers like you. Congrats on your new Honda lease, and we'll see you again when it's time for you to get your next ride.

April 06, 2025

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Employee Rating

The Costco Auto Purchase was an easy transaction thanks to the help of Oscar Rodriguez and Carlos Castellanos. Thank you very much, Norm Reaves Hoda! More

by rspoh@verizon.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castellanos

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Apr 07, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with our Costco Auto Purchase program. It’s fantastic to know that Oscar Rodriguez and Carlos Castellanos could make your transaction so smooth. We’re dedicated to making every purchase as easy and enjoyable as possible—here’s to many more great experiences at Norm Reeves Honda Superstore Huntington!

April 04, 2025

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Employee Rating

Luis and Vincent Nguyen were both great and so helpful! Made for an easy experience! More

by Chloe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Velazquez, Vincent Nguyen

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Apr 07, 2025

Norm Reeves Honda Superstore - Huntington responded

Chloe, thank you! Luis and Vincent are indeed gems, and it’s fantastic to hear they made your experience seamless. Whether you're here for routine service or exploring our new and used vehicle specials, we aim to make every visit as easy as possible.

April 03, 2025

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Employee Rating

Honestly out of the 10ish stores I visited that day, Honda and Toyota, they were the friendliest, no pressure, most honest salesmen I met with. They definitely have my business in the future. More

by Albert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rodriguez , Alex S

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Apr 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi, Albert. We're over the moon to hear this! It's wonderful that our team gave you a pleasant experience and earned your trust with their friendly, transparent approach. Thank you so much! We hope to see you again when it's time for your next vehicle or to schedule maintenance.

March 29, 2025

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Employee Rating

Easy to work with, and good response times. Competitive pricing. Initial sales person not as well versed in financing terms. More

by kazi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bashar Qasem, Carlos Castellanos, Joseph Rodriguez , Carlos Herrera, Reymond Nguyen

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Mar 31, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you for your honest review. We're glad you enjoyed our prompt responses and competitive pricing, and we’re taking note of your feedback regarding financing details. Your input is invaluable as we continue to improve our service for every customer.

March 29, 2025

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Employee Rating

Very helpful and didn’t try to upsell. Made sure I got what I wanted instead of trying to get me to spend more. More

by billycanaletti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bashar Qasem, Joseph Rodriguez , Sam Ali

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Mar 31, 2025

Norm Reeves Honda Superstore - Huntington responded

This is awesome feedback! Your trust in our approach means a lot, and we’re grateful for your feedback. Thanks for choosing us at Norm Reeves Honda Huntington Beach—please tell your friends and family about us, so we can help them like we helped you!

March 26, 2025

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Employee Rating

We’re satisfied on our purchase! The employees are professionals and answer every question you may have. More

by spitler977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall, Carlos Castellanos, Sayadrea Fierro , Carlos Herrera, Steven Kamel, Charlie Kansy, Samyak Khandhar, Glen Ota

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Mar 27, 2025

Norm Reeves Honda Superstore - Huntington responded

Your satisfaction is our top focus! Thank you! If you have any other questions, don't hesitate to reach out, and please come see us again at Norm Reeves Honda Huntington Beach.

March 04, 2025

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Employee Rating

Excellent service and sales department . Recently Bought my new car there as did my Mom 20 years ago. And couldn t be happier in all areas.. Benito is an excellent service writer and alwa More

by Highhorsepower62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres , Nicholas Knight

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Mar 05, 2025

Norm Reeves Honda Superstore - Huntington responded

What a family affair! We appreciate you and your mom sticking with our dealership for service and sales. It means that we're doing something right, and we're pleased that Benito keeps up our reputation with his stellar service. Thanks so much, and we hope that you match the 20 years that your mom has spent with us!

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