Luis Martinez | Page 4

On June 26 I got a new Tacoma on a renewed lease. The salesman who helped me is Luis Martinez. I have known Luis since 2006 when I purchased my first Tacoma from him. I have worked with Luis Marti The salesman who helped me is Luis Martinez. I have known Luis since 2006 when I purchased my first Tacoma from him. I have worked with Luis Martinez on each purchase/lease I have done since 2006 and I will work with him always in the future. He is wonderful!! He asks me what I like and/or dislike about the truck I currently own. Then he asks me what I specifically want in my new truck. He always makes sure I am 100% satisfied with my new truck! He is a wonderful and caring salesman! Yesterday Luis Martinez and Mike Perez helped me with some credit score issues and were able to find the perfect price and loan/lease for me. Everything was explained to me in detail so I knew exactly what was happening. As a senior it is very important that I know exactly what is going on and I very much appreciated their work on my behalf. Anna Nathan was the Finance person who helped me with all the final paperwork. She also explained everything along the way. When it came to purchasing add-ons like GAP insurance and an alarm system, she explained to me why these are important, but did not push me into adding them onto my lease. When I chose to purchase these she was able to find a killer deal for me! My experience in leasing a new truck yesterday was great!! My experience with Luis Martinez as a salesman is always great!! Ten stars out of five!! Thank you Luis and all!! More

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Luis Martinez and Ventura Toyota were so very professional and helpful. Luis genuinely cared and about my needs and desires in a new car purchase. He was responsive and available and I truly ap professional and helpful. Luis genuinely cared and about my needs and desires in a new car purchase. He was responsive and available and I truly appreciated his support during the sale and delivery of my new Camry Le Hybrid, Many thanks to Luis for making it a pleasant experience! More

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Great experience and wonderful costumer service! Extremely happy with my purchase such an easy process! Extremely happy with my purchase such an easy process! More

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Luis had exceptional attention with us , he accommodated to our budget and he provided the best option for us. When we get back to that time for an upgrade we will definitely go back with him. to our budget and he provided the best option for us. When we get back to that time for an upgrade we will definitely go back with him. More

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Great customer service. I highly recommend. Luis was very helpful and knowledgeable. He was able to make the sale happen. I highly recommend. Luis was very helpful and knowledgeable. He was able to make the sale happen. More

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I just bought my third Toyota from Ventura Toyota and Luis Martinez….he’s the best! So honest, genuine, kind, knowledgeable, and patient. He makes the difficult job of buying a car easy and enjoyable. Luis Martinez….he’s the best! So honest, genuine, kind, knowledgeable, and patient. He makes the difficult job of buying a car easy and enjoyable. Thank you Luis for a wonderful experience. I love my 2023 Camry Hybrid and I know you’ll be there for me if I have any questions as I get to know my new car! I love it! Thank you Luis! More

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Thank you Luis for all the hard work and effort you put into selling me my SUV. I couldn’t be happier! You made sure I bought exactly what I was looking for. I was so happy with the first car Luis sold me into selling me my SUV. I couldn’t be happier! You made sure I bought exactly what I was looking for. I was so happy with the first car Luis sold me that I decided he’d be the one to sell me my 2nd car too. I then told my kids and my son contacted Luis and he just sold my son his first car. So Luis…can you help my daughter find her 1st family car? Luis, from the bottom of my heart, I want to thank you for your kindness and friendship you’ve extended to my family and I. You made this whole experience a delightful one. More

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I have purchased several vehicles from Ventura Toyota and my go to guy to help me out is Luis Martinez. He is always so helpful and honest with us. I have recommended him to several other people and they too my go to guy to help me out is Luis Martinez. He is always so helpful and honest with us. I have recommended him to several other people and they too have had great service with Luis. He is the best ! More

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Better words can’t be said. Ventura Toyota is the absolute best when it comes to customer service and satisfaction. At Ventura Toyota, you’re family. Ventura Toyota is the absolute best when it comes to customer service and satisfaction. At Ventura Toyota, you’re family. More

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I went to go purchase the car in full after paying the deposit only to find out by accident seconds before that the car has no security system and I would have to pay 1,500 dollars to add it on. I was alr deposit only to find out by accident seconds before that the car has no security system and I would have to pay 1,500 dollars to add it on. I was already paying nearly 10k more than the car was offered at other dealerships. When I was speaking privately with my father over the phone Marion Swain was eavesdropping and trying to say he should pay the maintenance add on and sneakily passing me a paper with a reduced price to sign. Would not attempt to buy from again. More

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