Luis Martinez | Page 6

I had been dreading the car purchasing process. Part of my reluctance was due to my repetitively regretful experiences with my local dealership service center. My purchase at Ventura Toyota was Part of my reluctance was due to my repetitively regretful experiences with my local dealership service center. My purchase at Ventura Toyota was a pleasant surprise. With new RAV4's hard to come by I took a look at their used stock. I found one to my liking (thank you Luis for the knowledge & test drive) and started the process. Jim McArdle handled the sale, including my trade in, in a professional and straightforward fashion. While there was not much in negotiations, there were a few points that Jim was very helpful in working through and making me feel good about the transaction. Being in sales myself I appreciated that he took my concerns to management to be worked out in a fair manor. While there was one minor hick-up in ordering a part, Jim quickly helped me get this corrected with the service department. In summary, my interactions with sales team and service department has been very satisfactory. It was well worth the drive from Santa Barbara to get this level of service. Thank you, Justin C. More

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My wife and I recently had a very positive experience buying a car at enthralled Toyota. Luis Martinez was our salesperson. He was patient and knowledgeable in answering our questions. He helped explain buying a car at enthralled Toyota. Luis Martinez was our salesperson. He was patient and knowledgeable in answering our questions. He helped explain the various technologies in an easy to understand manner so that we were comfortable. We would certainly recommend him to our friends. He made buying a car easy. More

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I went in for a Rav4 Prime and got, pretty much everything that I wanted. Luis and Jim were great! everything that I wanted. Luis and Jim were great! More

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Amazing and incredibly fast service - would highly recommend this dealership. Everyone is welcoming and friendly. recommend this dealership. Everyone is welcoming and friendly. More

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have been a customer of ventura toyota for 15+ years, with multiple car purchases from myself and family members. friendly, nice, amazing staff that are so helpful, especially luis with the recent purcha with multiple car purchases from myself and family members. friendly, nice, amazing staff that are so helpful, especially luis with the recent purchase of a 2025 tacoma for my husband and marcelino for continued service for everyone! More

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I only go to one dealership (Ventura Toyota) and I only use one Sales professional, Luis Martinez. He is the best in the business. I recently gave him a challenge. He had to find a truck for my son-in-l use one Sales professional, Luis Martinez. He is the best in the business. I recently gave him a challenge. He had to find a truck for my son-in-law and within 30 mins he found just the right one. I never expected anything less from him. And within 2 hours my SIL was driving off the lot in his new truck. I am not sure what number car this is, but it is in the double digit range. Always the best deal and always professional. Luis is the only one I trust to sell me a car/truck. Thank you Luis. More

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Luis Martinez has always taken good care of me and my family and yesterday was no different. If you're looking for a new (or pre-owned) car and someone really committed to getting you in a safe, reliable family and yesterday was no different. If you're looking for a new (or pre-owned) car and someone really committed to getting you in a safe, reliable and affordable vehicle, give Luis a call at Ventura Toyota. More

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Muy excelente servicio de todo el personal muy amables y atentos en todos los aspectos muy agradecidos con todo. atentos en todos los aspectos muy agradecidos con todo. More

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They were very helpful, Luís Martinez was excellent and helped us out tremendously! Definitely recommend helped us out tremendously! Definitely recommend More

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Too notch professionalism from Jim and Luise! They answered all of our questions about our new car in an easy to understand manner! They deserve to be commended. It was also great working with Ma They answered all of our questions about our new car in an easy to understand manner! They deserve to be commended. It was also great working with Marian! More

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