Luis Navarrete
Luis Navarrete at Culver City Chevrolet
Refer Me

Luis Navarrete | Page 34

Service Advisor

Culver City Chevrolet

6101 W Slauson Ave
Culver City, CA 90230

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4.3
337 Reviews

Ready , willing and able.

Dealership Experience

4 yrs, 3 mos

Industry Experience

19 yrs, 2 mos

Specialties & Trainings

certified technician

4.3

337 Reviews

Write a Review

337 Reviews of Luis Navarrete

May 02, 2021

Dealership Rating
Employee Rating

Expensive and very slow service quoted me an hour for oil change waited for 2 hours and 40 min many employees not doing much but slow service would never go there again More

by MICHE2108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jordan Rathman, Ruben Barrera , Jose Gudiel

May 04, 2021

Culver City Chevrolet responded

Thank you for the review. We are disappointed to hear your sentiments about our service department. Don’t hesitate to call us at (424)216-7438 if you want to speak with us further about the matter.

April 27, 2021

Dealership Rating
Employee Rating

You are taking good care of my Camaro. It is under a goide warranty that had been fully satisfied by the dealership. The service department is easily accessible and you are open on Saturday. More

by MARIANSPIVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Rathman, Ruben Barrera , Jose Gudiel

Apr 29, 2021

Culver City Chevrolet responded

Thank you for your positive comments about our service team! We truly appreciate your business. Please let us know how we can continue to help with your car and service needs!

April 25, 2021

Dealership Rating
Employee Rating

I approved a quote, which changed because Nissani staff picked incorrect parts: it then increased +10%. The original problem persists. Heartbreak. Disappointment. Buyer's remorse. More

by Abe Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 27, 2021

Culver City Chevrolet responded

We’re sorry to hear that you didn’t have a great experience with our team, Abe. We’d like to learn more about your visit. Please contact us at (424)216-7438 so we can hear more about your experience.

April 22, 2021

Dealership Rating
Employee Rating

Really wonderful! Great service department and staff! The waiting area is nice and clean and also plenty of outdoor seating offered. Will use them as my go to! More

by Kellvn55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2021

Culver City Chevrolet responded

Thank you so much! We are honored to be your service center of choice! Feel free to reach out if there is anything else you need, we will be happy to help!

April 21, 2021

Dealership Rating
Employee Rating

I came in for a basic matinence service which end up costing me $403 that I don't believe was necessary for the extra stuff they quoted me, and not sure if they even did the work. I had to ask them do t More

by Mrs.mcdonald112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jordan Rathman, Ruben Barrera , Jose Gudiel

Apr 26, 2021

Culver City Chevrolet responded

Thank you for taking the time to fill out a review. We are very sorry to hear this and would like to reach out to you privately to try to resolve the issue. We value your business and hope to have another chance to show you our appreciation and take care of any other car services for you. Please contact us at (424) 216-7438 when you have a chance.

April 08, 2021

Dealership Rating
Employee Rating

Luis in the service drive has been awesome, very polite and customer service on point. I just have a small complaint about the prices here, should be a little more reasonable due to pandemic situation. More

by sanchezzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

Culver City Chevrolet responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 05, 2021

Dealership Rating
Employee Rating

Very polite. Done within the time promised. They need more outdoor seating in the shade. Nice place to visit. Not enough new cars to browse More

by TERIS1691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

Culver City Chevrolet responded

Hi there, thank you so much for your positive comments about Culver City Chevrolet! Unfortunately inventory is not where we want it to be right now, but we can work with you to help find the car you want. Please let us know if there is anything else we can do for you!

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