Luis Ojeda

great service getting the car I wanted. Big help at delivery time. Quick, convenient, clear, professional Big help at delivery time. Quick, convenient, clear, professional More

by stephen.d.klotz1 Verified Customer Verified Customer

Report | Print

No problems Level of service expected from a Lexus dealership Would do it again someday dealership Would do it again someday More

by Allenken1968 Verified Customer Verified Customer

Report | Print

These guys are the best! I was in Indiana and purchased the Bronco over the phone. When we arrived at the dealership, the Bronco was better than described. Mike and Luis hel I was in Indiana and purchased the Bronco over the phone. When we arrived at the dealership, the Bronco was better than described. Mike and Luis helped us through the process and we were home with our new Bronco in two days. I can’t say enough about the dealership. If I had to critique anything, it would be getting our title. However, we are out of state so that just could be working through different state laws. Bottom line is that I would recommend this dealership to anyone. Especially if they are buying from out of state. As I said… they are the best. Easiest car deal I’ve ever made. More

by nmarietta857 Verified Customer Verified Customer

Report | Print

The process was very clear and simple. Contacted dealer, we texted over to finalize the pricing and once we agreed then we headed over and finished. Luis was awesome and the deal was done Contacted dealer, we texted over to finalize the pricing and once we agreed then we headed over and finished. Luis was awesome and the deal was done fast. More

by fabdzul Verified Customer Verified Customer

Report | Print

⭐️⭐️⭐️⭐️⭐️ I live in Ocala and drove all the way to Sarasota because I saw this dealership had great prices, and it was totally worth it! I especially want to give a shout-out to Luis Ojeda, who was in Sarasota because I saw this dealership had great prices, and it was totally worth it! I especially want to give a shout-out to Luis Ojeda, who was incredibly kind and professional. His service was excellent: he patiently explained everything, answered every question, and made me feel very comfortable throughout the entire process. The overall customer service was top-notch, something you don't find in many places these days. I definitely recommend them 100%. More

by sp_polanco Verified Customer Verified Customer

Report | Print

Excellent staff. Knew what they were doing. hi hi hi hi hi hi hi hi hi Knew what they were doing. hi hi hi hi hi hi hi hi hi More

by albert43.vacc Verified Customer Verified Customer

Report | Print

Best dealership experience yet! Luis and Matt took extraordinary care of us. I can’t stress how much I appreciate the patience and hospitality they showed us. Absolute 10/10 experie Luis and Matt took extraordinary care of us. I can’t stress how much I appreciate the patience and hospitality they showed us. Absolute 10/10 experience made possible by Matt and Luis. Highly satisfied. More

Report | Print

I left the dealership without an owners manual and a recharging cable. No customer should be leaving your lot without owners manual and if they have an electric vehicle without a charging cable. I’m sti recharging cable. No customer should be leaving your lot without owners manual and if they have an electric vehicle without a charging cable. I’m still waiting to receive both items from the Lexus dealer. Yet my six year old vehicle that I turned in as a trade-in came with owners manual and all other manuals that came with the car originally. Very sad when you buy a car that’s worth $67,000 and you can’t even plug it in because there is no charging cable. This is really unacceptable.. More

by drklnovak Verified Customer Verified Customer

Report | Print

We had a very pleasant experience buying our new car and felt we were treated special and would highly recommend the dealership. felt we were treated special and would highly recommend the dealership. More

by SALLYNOORI Verified Customer Verified Customer

Report | Print

Awful customer outreach. Can't get someone to get back to you and confirm or finalize important details. Been waiting 3 days for a response related to my tags and getting my Can't get someone to get back to you and confirm or finalize important details. Been waiting 3 days for a response related to my tags and getting my social security card back. An awful experience top to bottom. More

by justin.golak Verified Customer Verified Customer

Report | Print