Luis Ojeda | Page 3

We had a very pleasant experience buying our new car and felt we were treated special and would highly recommend the dealership. felt we were treated special and would highly recommend the dealership. More

by SALLYNOORI Verified Customer Verified Customer

Report | Print

I left the dealership without an owners manual and a recharging cable. No customer should be leaving your lot without owners manual and if they have an electric vehicle without a charging cable. I’m sti recharging cable. No customer should be leaving your lot without owners manual and if they have an electric vehicle without a charging cable. I’m still waiting to receive both items from the Lexus dealer. Yet my six year old vehicle that I turned in as a trade-in came with owners manual and all other manuals that came with the car originally. Very sad when you buy a car that’s worth $67,000 and you can’t even plug it in because there is no charging cable. This is really unacceptable.. More

by drklnovak Verified Customer Verified Customer

Report | Print

Awful customer outreach. Can't get someone to get back to you and confirm or finalize important details. Been waiting 3 days for a response related to my tags and getting my Can't get someone to get back to you and confirm or finalize important details. Been waiting 3 days for a response related to my tags and getting my social security card back. An awful experience top to bottom. More

by justin.golak Verified Customer Verified Customer

Report | Print

They treated us as valued customers. They showed they cared that we were comfortable with our new vehicle They showed they cared that we were comfortable with our new vehicle More

by richard.henrichon Verified Customer Verified Customer

Report | Print

I was expecting to only test drive a used vehicle. But after I drove it and they asked if I had a trade-in, the process started. The negotiations were easy. I drove home in my beautiful new RX 350 H. But after I drove it and they asked if I had a trade-in, the process started. The negotiations were easy. I drove home in my beautiful new RX 350 H. I couldn’t be happier. More

Report | Print

Everyone was super helpful and responsive. Luis couldn’t do enough for us! Thank you Luis couldn’t do enough for us! Thank you More

Report | Print

Working with Luis was great, straight to the point and easy going. Luis made sure I always knew what was going on in the process. Would definitely recommend. easy going. Luis made sure I always knew what was going on in the process. Would definitely recommend. More

Report | Print

Friendly and efficient. Paperless signing was an excellent choice and experience. Best Lexus dealer in the area Paperless signing was an excellent choice and experience. Best Lexus dealer in the area More

by awiessner Verified Customer Verified Customer

Report | Print

It was a smooth and quick transaction from Luis and the finance department. Thank you! finance department. Thank you! More

Report | Print

It was a pleasant experience. Everyone was great to deal with. They appreciate your business Everyone was great to deal with. They appreciate your business More

Report | Print