Bri Beltran

I leased my 2026 Lexus a few weeks ago. I was very specific about the options I wanted and all but one thing was perfect. However. I was very unhappy about the one item being unavailable. H I was very specific about the options I wanted and all but one thing was perfect. However. I was very unhappy about the one item being unavailable. However, the General Manager, manager, Head of service and lead technician worked extremely hard and did resolve the issue. I could not have been more impressed with their dedication to customer service and professionalism! Even the corporate Lexus personnel did not have confidence that we could resolve my issue; Sarasota Lexus continued to work diligently and efficiently and resolved my issue. I was constantly kept informed and assured that if we could not resolve my issues that we would find another solution to ensure that I was satisfied. Unbelievable customer service. More

by DEBBYWREYNOLDS Verified Customer Verified Customer

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We are always greeted in a courteous and professional manner. We were given a loaner car while the service was being performed and service was completed within the estimated time given. manner. We were given a loaner car while the service was being performed and service was completed within the estimated time given. More

by PLLEOTTA Verified Customer Verified Customer

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The service at this dealership since new ownership took over has been very underwhelming. I scheduled an oil/filter service and told the scheduler I would wait for the vehicle. When I arrived I was tol over has been very underwhelming. I scheduled an oil/filter service and told the scheduler I would wait for the vehicle. When I arrived I was told I would be waiting 3-4 hours…”we are very busy”. I asked why the scheduler did not mention this and was told they use a third party for scheduling. I asked if they felt it was reasonable to make someone wait for 3-4 hours for an oil change? Not much of a reply. I purchased 4 vehicles from the dealer when it was Wilde Lexus. I will not be purchasing or servicing any of my vehicles from this dealer going forward. More

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Very positive experience with the Lexus of Sarasota - from servicing our vehicles to purchasing a new vehicle. Top notch customer service. from servicing our vehicles to purchasing a new vehicle. Top notch customer service. More

by ml700august Verified Customer Verified Customer

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We had a very pleasant experience buying our new car and felt we were treated special and would highly recommend the dealership. felt we were treated special and would highly recommend the dealership. More

by SALLYNOORI Verified Customer Verified Customer

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Excellent, caring staff in all departments of Lexus of Sarasota. The upgraded facility should be super. Ben Duran was terrific in finding just the right 2025 RX 450h+ for us. It is a superb Lexus. Sarasota. The upgraded facility should be super. Ben Duran was terrific in finding just the right 2025 RX 450h+ for us. It is a superb Lexus. More

by leidel Verified Customer Verified Customer

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Omar was a very good salesperson. Attentive, professional, friendly and knowledgeable. I highly recommend Omar as a salesperson. Great experience! Attentive, professional, friendly and knowledgeable. I highly recommend Omar as a salesperson. Great experience! More

by Lola Verified Customer Verified Customer

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Stop stop stop I do it want fifteen words bye bye by by bye by bye by More

by agbg1276 Verified Customer Verified Customer

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Fantastic buying experience ! Very professional and courteous staff.. Received a very fair deal with our Lexus trade-in and price on 2025.. no nonsense !!! Very professional and courteous staff.. Received a very fair deal with our Lexus trade-in and price on 2025.. no nonsense !!! More

by CAP310 Verified Customer Verified Customer

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Everything was perfect, job was completed sooner than expected Service advisor was very helpful and kept me informed on everything going on with the vehicle expected Service advisor was very helpful and kept me informed on everything going on with the vehicle More

by shawnhanstein Verified Customer Verified Customer

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