Luis Ortega
Luis Ortega at Northside Lexus

Luis Ortega

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.8
90 Reviews

Dealership Experience

5 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

90 Reviews

Write a Review

90 Reviews of Luis Ortega

October 19, 2026

Dealership Rating
Employee Rating

I came in to help my daughter buy a car and ended up coming back and buying myself a car because of the seamless and professional salesman and laid-back atmosphere in your showroom. I’m loving my new ca More

by TRC918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Oct 19, 2026

Northside Lexus responded

Thank you for returning to Northside Lexus to purchase your own vehicle! We’re glad to hear that you had such a seamless and professional experience with our team. Enjoy your new car, and we appreciate your referrals! Safe travels!

October 01, 2026

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We had a wonderful experience with Northside Lexus. Luis was our salesman, and he was top notch. We couldn’t be happier with our purchase. More

by RACHEL.SHAMSIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Kennedy

Oct 02, 2026

Northside Lexus responded

Rachel, that's great to hear! We're delighted Luis provided such an outstanding experience. Congratulations on your new car, and thank you for choosing Northside Lexus!

July 13, 2026

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Employee Rating

Our experience at Lexus has been amazing. Hector treated us with kindness and respect at all times. He explained everything we needed to know about our new vehicle and was very pleasant to wo More

by txchix81
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 14, 2026

Northside Lexus responded

We're so pleased to hear Hector made your car buying experience a positive one at Northside Lexus. Thank you for your kind words and recommendation! Enjoy your new vehicle!

March 15, 2025

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Purchased remote from SC. Car was all it was claimed to be. Great customer service More

by eddba2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins

Mar 16, 2025

Northside Lexus responded

Thank you for reviewing Northside Lexus! It was so kind of you to share your experience, Edd.

March 12, 2025

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This was my first experience with Northside Lexus and it was fantastic! Mr. Ortega was patient with me as I asked him questions about the vehicle via e-mail and eventually put down a deposit before coming i More

by TRCLARK23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 13, 2025

Northside Lexus responded

We're delighted to hear that your first experience with Northside Lexus was fantastic! It's great to know Mr. Ortega and the rest of our team provided excellent service throughout the process. We look forward to welcoming you back as returning customers in the future!

January 30, 2025

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The ability to view inventory on the website was great. I was then able to enter my information so a wonderful salesman contacted me. We were able to get everything submitted during my workday, and I rece More

by sharris671
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2025

Northside Lexus responded

We're delighted to hear that Luis and the Northside Lexus team made your experience smooth and efficient. Enjoy your second Lexus, and thank you for choosing us!

January 16, 2025

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Employee Rating

poor communications and follow thru. overall, I am disappointed with the attention and interest shown to me as a new client. More

by dwlurie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 17, 2025

Northside Lexus responded

We apologize for the lack of communication and follow-through you experienced. Your feedback is important to us, and we are committed to improving our service. Please feel free to reach out so we can address your concerns directly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

December 21, 2024

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Employee Rating

I went to buy a used car under $10. 000 and was treated very well. My sales person Luis Ortega was prepared and showed me the car I had picked. We agreed to a price a d the paperwork wen More

by Bmce7cat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Dec 23, 2024

Northside Lexus responded

Thank you for recommending Northside Lexus! We're glad to hear that Luis provided excellent service and made your car-buying experience smooth. Enjoy your new ride, and feel free to reach out if you need anything else!

December 16, 2024

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Employee Rating

Luis at Northside Lexus was great to work with on purchasing a pre-owned vehicle. He went above and beyond in providing a smooth experience. This dealership is top notch. More

by chris.sowers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 17, 2024

Northside Lexus responded

We're delighted to hear that Luis provided you with a smooth experience at Northside Lexus. Thank you for recognizing our team's efforts and considering us top-notch! Enjoy your pre-owned vehicle!

December 13, 2024

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Employee Rating

This was the best experience we’ve ever had at a car dealership! Everyone was extremely polite and professional. Both the sales and the finance process were exceptional. We will definitely be returning More

by austingrackle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clayton Lewis

Dec 13, 2024

Northside Lexus responded

Austin, we're delighted to hear that your experience at Northside Lexus was exceptional from start to finish! Thank you for recognizing our team's efforts and choosing us for your automotive needs. We look forward to welcoming you back in the future!

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