Luis Ortega

Our experience at Lexus has been amazing. Hector treated us with kindness and respect at all times. He explained everything we needed to know about our new vehicle and was very pleasant to wo Hector treated us with kindness and respect at all times. He explained everything we needed to know about our new vehicle and was very pleasant to work with making this car buying experience different from any other in a wonderful way. We will definitely refer others to him. More

by txchix81 Verified Customer Verified Customer

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Purchased remote from SC. Car was all it was claimed to be. Great customer service Car was all it was claimed to be. Great customer service More

by eddba2003 Verified Customer Verified Customer

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This was my first experience with Northside Lexus and it was fantastic! Mr. Ortega was patient with me as I asked him questions about the vehicle via e-mail and eventually put down a deposit before coming i was fantastic! Mr. Ortega was patient with me as I asked him questions about the vehicle via e-mail and eventually put down a deposit before coming into the dealership to finish the deal. As far as the people that we had contact with, they were fantastic (I don't remember the name of the guy that helped us with the paperwork, but he was great as well.) We will definitely be returning customers! More

by TRCLARK23 Verified Customer Verified Customer

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The ability to view inventory on the website was great. I was then able to enter my information so a wonderful salesman contacted me. We were able to get everything submitted during my workday, and I rece I was then able to enter my information so a wonderful salesman contacted me. We were able to get everything submitted during my workday, and I received notification that I could pick up my second Lexus after work, Luis Ortega was excellent and he helped to make this experience completely… easy. More

by sharris671 Verified Customer Verified Customer

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poor communications and follow thru. overall, I am disappointed with the attention and interest shown to me as a new client. overall, I am disappointed with the attention and interest shown to me as a new client. More

by dwlurie Verified Customer Verified Customer

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I went to buy a used car under $10. 000 and was treated very well. My sales person Luis Ortega was prepared and showed me the car I had picked. We agreed to a price a d the paperwork wen 000 and was treated very well. My sales person Luis Ortega was prepared and showed me the car I had picked. We agreed to a price a d the paperwork went very smooth. I can recommend the dealership. More

by Bmce7cat Verified Customer Verified Customer

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Luis at Northside Lexus was great to work with on purchasing a pre-owned vehicle. He went above and beyond in providing a smooth experience. This dealership is top notch. purchasing a pre-owned vehicle. He went above and beyond in providing a smooth experience. This dealership is top notch. More

by chris.sowers Verified Customer Verified Customer

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This was the best experience we’ve ever had at a car dealership! Everyone was extremely polite and professional. Both the sales and the finance process were exceptional. We will definitely be returning dealership! Everyone was extremely polite and professional. Both the sales and the finance process were exceptional. We will definitely be returning for our next purchase. Northside Lexus is a level above everyone else. More

by austingrackle Verified Customer Verified Customer

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Luis Ortega made my car buying experience smooth and efficient. He came in on his day off yo make sure my vehicle would be ready. When it was going to take a few hours he actually delivered my car to my efficient. He came in on his day off yo make sure my vehicle would be ready. When it was going to take a few hours he actually delivered my car to my home personally. This kind of customer service is rare and truly extraordinary. The best car buying experience I have ever encountered. More

by drinabrunsting Verified Customer Verified Customer

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Northside Lexus has quality cars that we felt comfortable buying. Everyone we spoke to was friendly. buying. Everyone we spoke to was friendly. More

by danacecil03 Verified Customer Verified Customer

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