Hector Villanueva

Was treated with respect throughout the process. Salesman did not truthfully advise the original list price of this CPO ES 350 when asked, inflating it to make the sales price which was near origina Salesman did not truthfully advise the original list price of this CPO ES 350 when asked, inflating it to make the sales price which was near original list price for a used vehicle seem like a deal. Offerings of extended warranties & Lexus repair of door dings or wheel damage were inflated, reduced immediately once I declined as outrageously priced. Felt like a shake down instead of premier customer treatment. More

by gil.darcey Verified Customer Verified Customer

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Terrible service, I was not allowed to go freeway (I -45) because of Low pressure ( Bertha), as the Salesman ( Hector knew the tires were bad) they had no tread left on tures and wires were showing on the in because of Low pressure ( Bertha), as the Salesman ( Hector knew the tires were bad) they had no tread left on tures and wires were showing on the inside. More

by aliamerican Verified Customer Verified Customer

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It was an easy and pleasant process , everyone helped, all experience was fast and professional. all experience was fast and professional. More

by olgaua80 Verified Customer Verified Customer

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Great Hospitality. Finance department was very detailed in explaining every document before signing. Hector is outstanding. Finance department was very detailed in explaining every document before signing. Hector is outstanding. More

by marilhdz14 Verified Customer Verified Customer

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Our experience at Lexus has been amazing. Hector treated us with kindness and respect at all times. He explained everything we needed to know about our new vehicle and was very pleasant to wo Hector treated us with kindness and respect at all times. He explained everything we needed to know about our new vehicle and was very pleasant to work with making this car buying experience different from any other in a wonderful way. We will definitely refer others to him. More

by txchix81 Verified Customer Verified Customer

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We purchased a used car, unfortunately we bought it site unseen, we drove in from Austin to pick it up. The dealer would not hold it for me with a deposit and the car was not in great condition. In addition unseen, we drove in from Austin to pick it up. The dealer would not hold it for me with a deposit and the car was not in great condition. In addition we had to wait several hours at the dealer, when we had made an appointment to pick up the car, which was already paid for before we got there, with our own financing. Several employees were just sitting around but nobody could help us, clearly not a well run dealership. I would not recommend shopping here. More

by jerrybrown22 Verified Customer Verified Customer

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Tenía fallas en los inyectores tuve que arreglarlas el vendedor le mande mensaje y nunca me contesto vendedor le mande mensaje y nunca me contesto More

by ddelagarza2013 Verified Customer Verified Customer

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Definitely the best auto purchasing experience that I’ve had hands down. Both Donnie and Hector are great to work with and very professional. The dealership as a whole is top notch and ensure that me as a had hands down. Both Donnie and Hector are great to work with and very professional. The dealership as a whole is top notch and ensure that me as a customer is 100% satisfied with everything. Not to mention they make you feel valued as a customer. I won’t be buying from anywhere else! More

by Christopher H. Verified Customer Verified Customer

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Walked out excited with my new vehicle. Still learning and getting to know my car. 😊 Still learning and getting to know my car. 😊 More

by riojaschong.14 Verified Customer Verified Customer

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Hector was very nice. We were overlooked by two salespeople sales people before Hector walked up to us. Hector saw us immediately and greeted us. He treated us like mil We were overlooked by two salespeople sales people before Hector walked up to us. Hector saw us immediately and greeted us. He treated us like millionaires even though we were buying a used car. Very professional! More

by angelfrancis Verified Customer Verified Customer

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