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Luis Ortega
Refer Me
70 Reviews
Dealership Experience
2 yrs, 11 mos
Languages Spoken
English
Spanish
70 Reviews
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70 Reviews of Luis Ortega
Verified Customer
Helpful 
October 28, 2023
Everyone at the dealership was extremely professional and courteous, not to mention knowledgeable. There was also a very wide selection of vehicles on the lot. I drove from Louisiana to purchase an GK460 an courteous, not to mention knowledgeable. There was also a very wide selection of vehicles on the lot. I drove from Louisiana to purchase an GK460 and they made sure everything was ready for me prior to my arrival in order to get me back in the road home as quick as possible. Will definitely consider you again in the future! Thanks!! More
by Broussard82
Other Employees Tagged: Mason Wroten
October 15, 2023
Salesman was great. Very easy to deal with. Only thing was he stated car had a new battery. 10 days after purchasing I had to replace it. It was Lexus battery and it was Very easy to deal with. Only thing was he stated car had a new battery. 10 days after purchasing I had to replace it. It was Lexus battery and it was less than 2 months out of full replacement guarantee. Also asked for a cargo cover to be added and was told he would let me know. Nothing ever came of that. More
by esposhades
October 04, 2023
Our Northside Lexus experience was amazing! This was the first dealer we have been to that actually treated us like family and not just a customer or a number. The salesperson, Luis Ortega, t This was the first dealer we have been to that actually treated us like family and not just a customer or a number. The salesperson, Luis Ortega, took the time to understand our needs and wants and provided exactly what we were looking for. Luis was extremely knowledgeable, personable, patient and kind. At no point in time did we feel pressured to buy. Caleb Vario in Finance was extemely friendly when providing all the different financing options available. We were surprised the financing process went so smooth and fast. When we purchased our Lexus, we felt like we made the right decision on the perfect car for us. More
by DORA_JUAREZ
Other Employees Tagged: Caleb Vario
August 11, 2023
Have owned Lexus for 30 years this was the worst experience I have ever had. Luis the salesman should not get a penny of the commission I will never return to Northside again. experience I have ever had. Luis the salesman should not get a penny of the commission I will never return to Northside again. More
by BD6385
August 03, 2023
Everyone at the dealership was very nice and helpful. Luis Ortega was great. He was very polite and knowledgeable about the vehicles, and the warranties. I would definitely recommend him to anyone lookin Luis Ortega was great. He was very polite and knowledgeable about the vehicles, and the warranties. I would definitely recommend him to anyone looking for a car. More
by CARLENEMULLINS
Other Employees Tagged: Mason Wroten
May 06, 2023
My experience with Northside Lexus was "Hands Down" compared to other dealerships I've been to. Lewis Ortega was very helpful and very patient throughout the who process with helping me make the purcha compared to other dealerships I've been to. Lewis Ortega was very helpful and very patient throughout the who process with helping me make the purchase of my IS 300 and the trade-in of my Honda Accord. He took the time to practically go over every detail, including explaining the operation of some of the features on the car. He was very friendly and knowledgeable, and made the whole process easy for me from beginning to end. My hat off also to Mason Wroten in Finance who made it a breeze and very easy to close on the deal! More
by gilj1123@verizon.net
Other Employees Tagged: Mason Wroten
April 28, 2023
I recently traded my Lexus in but I must tell you I miss the service at this location! Always on point with excellent service!! Thank you to Luis in Sales who made my trade in so flawless and hassle free. K the service at this location! Always on point with excellent service!! Thank you to Luis in Sales who made my trade in so flawless and hassle free. Keep up the great work! More
by suzettemchavez@yahoo.com
Other Employees Tagged: Marcus Atkins, Dorothy Sausley, Pete Suarez, Armando Morales, Ramon Rodriguez, Silvia Fernandez, Lupe Guzman, Anthony Trujillo , Felipe Lozano
April 28, 2023
Was nice and clean. Salesman was great. Financing was good, it could have been better if it didn’t have such a low limit for credit card usage. But he explained why they Salesman was great. Financing was good, it could have been better if it didn’t have such a low limit for credit card usage. But he explained why they keep their limit low. More
by Aafjr2
