Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 11 mos
Industry Experience
29 yrs, 8 mos
Specialties & Trainings
Se habla Español
380 Reviews
Write a Review380 Reviews of Luis Rivera
April 15, 2017
Used truck sale Thank you very much Jose Castaneda. It was a pleasure doing business with Ray Chevrolet. I got a decent trade in value and a decent price on a 2013 F1 Thank you very much Jose Castaneda. It was a pleasure doing business with Ray Chevrolet. I got a decent trade in value and a decent price on a 2013 F150. More
Other Employees Tagged: Jason Cappert, Jose Castaneda
April 10, 2017
AWESOME !!! From the moment I walked through the door.....I felt like family.....and that says A LOT !! Being offered a beverage, and a wee munchy was very welcom From the moment I walked through the door.....I felt like family.....and that says A LOT !! Being offered a beverage, and a wee munchy was very welcome, and eased any small wait time I might have had. My Salesperson, Fabian Rebollar, was professional in every aspect, competent with the many varieties and styles of vehicles....and listened to my needs and wants! Mr Rebollar kept me up to date with any work being accomplished regarding my 2014, Spark purchase! 5 Stars seems so little to offer...I had an excellent experience, and would recommend this dealership to friends (family is WAY out of State, lol) !! More
Other Employees Tagged: Jason Cappert, Terry Ragusa, Fabian Rebollar, All who were working the day of March 24th, 2017...EVERYONE was so pleasant to work with!!
March 29, 2017
Thanks, George! I recently purchased a 2017 Trax and it was a great experience. I went in knowing what I wanted and George Z. totally nailed it. He found a brand new I recently purchased a 2017 Trax and it was a great experience. I went in knowing what I wanted and George Z. totally nailed it. He found a brand new Trax with all of the features I wanted. Thanks again! More
Other Employees Tagged: Francisco Aguirre, Jason Cappert, George Zakrzewski
March 17, 2017
Always Service with a Smile :) Louis in service is Great!! We always bring our vehicles to Ray even when we live 48 miles away. They always take care of us the first time and go ou Louis in service is Great!! We always bring our vehicles to Ray even when we live 48 miles away. They always take care of us the first time and go out of their way to make our experience a great one. Thanks again Louie!! More
Other Employees Tagged: George Gigovski, Hugo Ayala, Liz Frohling
March 13, 2017
great service dept I have a 2013 Chevy Malibu and my check engine light came on. I brought it in on a recommendation from Sean Runions. They did great work, I got my che I have a 2013 Chevy Malibu and my check engine light came on. I brought it in on a recommendation from Sean Runions. They did great work, I got my check engine light off and it only cost me a couple of dollars. Not to mention I was in amd out of there. Never thought to bring to dealership for service. More
Other Employees Tagged: Sean Runions
February 22, 2017
Excellent Service Always - Top Notch! Came in for scheduled oil change and I am always impressed with the excellent service Luis provides to ensure my vehicle is in top condition and worry Came in for scheduled oil change and I am always impressed with the excellent service Luis provides to ensure my vehicle is in top condition and worry free for me - I cannot say thank you enough! More
February 22, 2017
Service and a wonderful experience Came in for an oil change and asked if they could give me a quote on buffing a couple scratches. Louie not only took care of my cars needs but also he Came in for an oil change and asked if they could give me a quote on buffing a couple scratches. Louie not only took care of my cars needs but also helped me out with the scratches. Jose their service porter did a fantastic job. Great job ray Chevrolet. More
Other Employees Tagged: Jose service porter
February 08, 2017
Considering a dealership that wants to build relationships? Been buying cars at Ray for almost 20 years. It has always been a good experience all around. Sales Consultant Ed Dembski has been my guy for almost Been buying cars at Ray for almost 20 years. It has always been a good experience all around. Sales Consultant Ed Dembski has been my guy for almost that entire time. And when he hasn't been there, John Lesniak is second to no one. You want to be takin care of? These boys work hard to take care of you. No doubt you will be back here. More
Other Employees Tagged: Ed Dembski, John Lesniak , Francisco Aguirre, Tony Ruiz
February 06, 2017
Great Heath was my service advisor. And he couldn't have been more friendly kind or helpful. As well as the rest of the staff.lm vary satisfied and happy wi Heath was my service advisor. And he couldn't have been more friendly kind or helpful. As well as the rest of the staff.lm vary satisfied and happy with my experience. More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling , Brian Abercrombie, Rob Chavez, Heath
February 01, 2017
Service/Sales I bought a vehicle and there was a vast amount of attention to detail and great staff. I will recommend this dealership to anyone I know I bought a vehicle and there was a vast amount of attention to detail and great staff. I will recommend this dealership to anyone I know More
Other Employees Tagged: Ruperto Ayala , Chris Wasek

