Luis Rivera
Luis Rivera at Ray Chevrolet

Luis Rivera | Page 36

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

Contact Me
4.8
395 Reviews

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.

Dealership Experience

11 yrs, 1 mo

Industry Experience

29 yrs, 10 mos

Specialties & Trainings

Se habla Español

4.8

395 Reviews

Write a Review

395 Reviews of Luis Rivera

November 19, 2017

Dealership Rating
Employee Rating

Great experience at Ray Chevrolet Ray Cheverolet is a great dealership. The service department is efficient and the sales staff is friendly. I just bought my second vehicle from them a More

by Emily Piehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joan Riano, Tony Ruiz

Nov 20, 2017

Ray Chevrolet responded

Thank you for your continued loyalty. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call! Sincerely, Ray Chevrolet

November 10, 2017

Dealership Rating
Employee Rating

Great Truck - Great Dealership We had a great experience buying our truck through John Lesniak at Ray Chevrolet in Fox Lake. John helped us match the right truck for our needs and w More

by Michael L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Lesniak , Jason Cappert

Nov 10, 2017

Ray Chevrolet responded

Michael we're glad John get you into the right truck for you and your needs. We thank you for you r five star review. Regards Ray Chevrolet

October 31, 2017

Dealership Rating
Employee Rating

Good experience Had a good experience with Arnold, young guy and he couldn't stop making us laugh. Did a great job of explaining the car features during the test driv More

by kevinlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arnold Hernandez

Nov 02, 2017

Ray Chevrolet responded

Kevin we're glad you had such a great experience with Arnold. Thank you for your five stare review and recommendation! Regards Ray Chevrolet

October 01, 2017

Dealership Rating
Employee Rating

Had a nice experience Luis Rivera! Very helpful. Came in for some leaks and Luis greeted us like family. I will continue taking my cars to Luis @ Ray's Chevrolet. Thank you again Luis and keep up the More

by dacrazy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2017

Ray Chevrolet responded

We're so glad Luis treated you like family. It's great to know that we have earned your loyalty. Thank you for your five star review! Regards Ray Chevrolet

October 01, 2017

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Employee Rating

GMC Yukon Denali Hybrid Great professional Service and 100% Customer Service! Will continue to have all my vehicles serviced at Ray Chevrolet. The staff are very friendly and More

by Javier0369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2017

Ray Chevrolet responded

Javier we're glad Luis and the team have been able to earn your loyalty. Thank you for your five star review! Regards Ray Chevrolet

October 01, 2017

Dealership Rating
Employee Rating

Oil change Came in for an oil change and rotate and Louie greeted us very respectfully. He helped us out before and I love going to Louie because on how nice and More

by Lacie-Marie Freund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2017

Ray Chevrolet responded

Lacie-Marie we're glad you had such a great time with Luis. We thank you for your continued business. Regards Ray Chevrolet

October 01, 2017

Dealership Rating
Employee Rating

Fixing mom's car Louie was so nice and respectful. Helped my mom and sister. Great person. I would recommend him to family and friends. I would go back to him of I had More

by Ray Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2017

Ray Chevrolet responded

We're glad Luis was respectful to your mother and sister. We hope in the future to work with you and your family again! Thank you for your 5 star review and recommendation. Regards Ray Chevrolet

September 30, 2017

Dealership Rating
Employee Rating

Amazing service Luis always make sure my car is in great hands. And gives me the best customer satisfaction I can receive. He always so friendly and smiling and treat More

by Cody.g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2017

Ray Chevrolet responded

Cody we're glad Luis always gives you 100% satisfaction. It's great to know that Luis smiles and treats you like the valued customer you are. Regards Ray Chevrolet

September 01, 2017

Dealership Rating
Employee Rating

coming back soon this guy knows customer service he never pushed into a car that i didn't want he listen to the customer and directed me into the right direction showe More

by windows95
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Borke, Arnold Hernandez

Sep 05, 2017

Ray Chevrolet responded

We're so glad Luis, Arnold, and Ryan we're able to create a pressure free purchase experience for you allowing you to choose the right vehicle for you. Regards Ray Chevrolet

July 31, 2017

Dealership Rating
Employee Rating

Happy customer Arnold hernandez was really helpful with everything he showed us all our options and he made us feel really secure about our purchase thank you guys f More

by Justin665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Borke, Arnold Hernandez

Aug 01, 2017

Ray Chevrolet responded

We would like to thank you for letting us know how we are doing. Here at Ray Chevrolet, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Arnold Hernandez was able to assist you in finding a vehicle that was right for you. Regards, Ray Chevrolet

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