Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 11 mos
Industry Experience
29 yrs, 8 mos
Specialties & Trainings
Se habla Español
380 Reviews
Write a Review380 Reviews of Luis Rivera
January 31, 2017
Without question, best place to buy a car From start to finish, the best car buying experience I've ever had. Not only did Luis H. Get me what I wanted, but he also made sure to explain to the From start to finish, the best car buying experience I've ever had. Not only did Luis H. Get me what I wanted, but he also made sure to explain to the finance manager Tony the questions I had about rates. The car I wanted for the price I wanted, doesn't get better than that! More
Other Employees Tagged: Ryan Borke , Luis Herrera, Tony Ruiz
January 31, 2017
Great place to buy a used vehicle. Thank you Brian Moran for helping me find the right vehicle for me. Your patience is greatly appreciate. You were very helpful and not to pushy . Than Thank you Brian Moran for helping me find the right vehicle for me. Your patience is greatly appreciate. You were very helpful and not to pushy . Thanks again. One more thing I would like to give a shout out to your service department for being so kind and courtsey. More
Other Employees Tagged: Ryan Borke, Jessica Holland , Patrick Hoban, Brian Moran, Tony Ruiz
January 31, 2017
New car purchase Visited ray Chevrolet for the first time and was surprised by thier service. I was helped by Arnold and he was very patient and not pushy at all, he m Visited ray Chevrolet for the first time and was surprised by thier service. I was helped by Arnold and he was very patient and not pushy at all, he made it so easy to come to a decision. More
Other Employees Tagged: Arnold Hernandez
January 24, 2017
Exceptional This was our 5th car/truck that we have bought fromTony Jensen Tony along with all the good people at Ray Chevy make us keep coming back. This was our 5th car/truck that we have bought fromTony Jensen Tony along with all the good people at Ray Chevy make us keep coming back. More
Other Employees Tagged: Jessica Holland , Tony Jensen
January 18, 2017
Awsome Truck Went there with my girlfriend. I was looking for a truck and bumped into Sean Runions ,he helped me find the perfect truck, one that will work for my Went there with my girlfriend. I was looking for a truck and bumped into Sean Runions ,he helped me find the perfect truck, one that will work for my price and payment.. A ++ service . highly recommended More
Other Employees Tagged: Sean Runions
December 08, 2016
You're the best! = ) Adam made things happen and genuinely acted like he cared and knew what I wanted and didn't and he helped me out so much, have bought two cars now fro Adam made things happen and genuinely acted like he cared and knew what I wanted and didn't and he helped me out so much, have bought two cars now from him and honestly wouldn't go to anyone else! Thanks again Adam for all your help!! More
Other Employees Tagged: Adam Walker
September 01, 2016
Que amabilidad y servicios. Fue un placer conocer a Luis y tener la ayuda de el! Tiene mucha experiencia y su amabilidad es de lo mejor. Gracias Luis por todo su ayuda! Fue un placer conocer a Luis y tener la ayuda de el! Tiene mucha experiencia y su amabilidad es de lo mejor. Gracias Luis por todo su ayuda! More
September 01, 2016
A simple phone call I called in to ask a couple of questions about my warranty on my vehicle. I own a 2012 Chevy cruze. Mr Louis answered my call. He sounded very enthusi I called in to ask a couple of questions about my warranty on my vehicle. I own a 2012 Chevy cruze. Mr Louis answered my call. He sounded very enthusiastic on the phone and proceeded to answer a simple question about my powertrain warranty. He sounded very knowledgeable and answered my question about a coolant leak. I will be making an appointment and ask for him to help. Good job Ray Chevrolet for having very helpful people. More
September 01, 2016
Glad to be doing business with Ray Chevrolet I had great cservice! Luis was on the ball quick to attend me. Great customer service. Will be coming back to do more business with ray Chevrolet. I had great cservice! Luis was on the ball quick to attend me. Great customer service. Will be coming back to do more business with ray Chevrolet. More
August 24, 2016
Service So far my experience has been wonderful. No matter what the problem or whatever questions I have or concerns, I call Louie. It's like magic, no worrie So far my experience has been wonderful. No matter what the problem or whatever questions I have or concerns, I call Louie. It's like magic, no worries, no concerns, and problems solved! Best customer serivice I've had anywhere. Top quality! I recommend seeing Luis Rivera for any service needs, he will get the job done! More
Dealership Inventory (362 Vehicles)

