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Luis Rivera
380 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 11 mos
Industry Experience
29 yrs, 8 mos
Specialties & Trainings
Se habla Español
380 Reviews
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380 Reviews of Luis Rivera
October 01, 2017
Oil change Came in for an oil change and rotate and Louie greeted us very respectfully. He helped us out before and I love going to Louie because on how nice and Came in for an oil change and rotate and Louie greeted us very respectfully. He helped us out before and I love going to Louie because on how nice and funny he is. I would totally recommend him to my family and friends. More
by Lacie-Marie Freund
October 01, 2017
Fixing mom's car Louie was so nice and respectful. Helped my mom and sister. Great person. I would recommend him to family and friends. I would go back to him of I had Louie was so nice and respectful. Helped my mom and sister. Great person. I would recommend him to family and friends. I would go back to him of I had anymore car troubles. More
by Ray Ray
September 30, 2017
Amazing service Luis always make sure my car is in great hands. And gives me the best customer satisfaction I can receive. He always so friendly and smiling and treat Luis always make sure my car is in great hands. And gives me the best customer satisfaction I can receive. He always so friendly and smiling and treats me like a valued customer More
by Cody.g
September 01, 2017
coming back soon this guy knows customer service he never pushed into a car that i didn't want he listen to the customer and directed me into the right direction showe this guy knows customer service he never pushed into a car that i didn't want he listen to the customer and directed me into the right direction showed m all my options and got into the car that i wanted More
by windows95
Other Employees Tagged: Ryan Borke, Arnold Hernandez
July 31, 2017
Happy customer Arnold hernandez was really helpful with everything he showed us all our options and he made us feel really secure about our purchase thank you guys f Arnold hernandez was really helpful with everything he showed us all our options and he made us feel really secure about our purchase thank you guys for helping us get into our new Equinox More
by Justin665
Other Employees Tagged: Ryan Borke, Arnold Hernandez
July 31, 2017
My new truck I was really enjoyed the way everyone went above and beyon to help us out Arnold was extremely helpful and made it extremely easy to get into the righ I was really enjoyed the way everyone went above and beyon to help us out Arnold was extremely helpful and made it extremely easy to get into the right truck for us thank you guys for all the help More
by Truckguy
Other Employees Tagged: Ryan Borke, Arnold Hernandez
June 17, 2017
Great service and experience I felt so comfortable purchasing a car from here. My salesman was Luis Herrera and he was so patient and nice throughout the entire process! I'm so po I felt so comfortable purchasing a car from here. My salesman was Luis Herrera and he was so patient and nice throughout the entire process! I'm so positive about this purchase. Love my Chevrolet Trax! More
by Nicolesladcik
Other Employees Tagged: Luis Herrera, Tony Ruiz
May 12, 2017
Always Helpful Had my 2012 Impala in for regular oil change and tire rotation, brake check.. I mentioned to Luis that my brakes were making noise when I was backing Had my 2012 Impala in for regular oil change and tire rotation, brake check.. I mentioned to Luis that my brakes were making noise when I was backing out f my driveway. Upon inspection, it was determined that new brakes were in order, (I figured as much) Rather than sit around another couple of hours, Luis offered a loaner or having someone take me back home and then pick me up when the service was completed. That is true service and another reason why this is my fourth car purchased at Ray's. More
by 12252010
April 20, 2017
enjoy full, informant and precise. When i walked in is was greeted immediately by arnold he asked me what kind of vehivle i was looking for u told him i wanted an suv,he pointed me into When i walked in is was greeted immediately by arnold he asked me what kind of vehivle i was looking for u told him i wanted an suv,he pointed me into the direction of a couple of suvs, bieng a big guy i dint fut into the smaller ones, he sudgested i get a travese a little smaller than a tahoe, but just as roomie I sat in it we drove around, and the suv reminded me of my old blazer i told him that this suv felt right for me, i wanted to talk numbers and see what my payment was going to be he said they would see what it would be we talked numbers for a while and we agreed on my payment after that i was able to drive home with my suv. More
by commanderzight
Other Employees Tagged: George Gigovski, Arnold Hernandez , Jason Cappert, joel garcia
April 18, 2017
The best Here is a guy that truly cares about his customers and makes sure everything is done to your satisfaction. The absolute beat! I have bought 3 cars in Here is a guy that truly cares about his customers and makes sure everything is done to your satisfaction. The absolute beat! I have bought 3 cars in 2 years and in all aspects I will be back!! More
by charliebuck316
Other Employees Tagged: George Gigovski , Dennis Lazara, Tony Ruiz
Dealership Inventory (362 Vehicles)
2023 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
