Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
11 yrs, 1 mo
Industry Experience
29 yrs, 10 mos
Specialties & Trainings
Se habla Español
391 Reviews
Write a Review391 Reviews of Luis Rivera
February 24, 2016
Service I have not trusted mechanics in a long time and I usually do the repairs myself. However, I brought my car in for tires and an oil change last week. T I have not trusted mechanics in a long time and I usually do the repairs myself. However, I brought my car in for tires and an oil change last week. Today, I had to bring the car back because suddenly I had extreme shaking everytime I needed to brake my car. Luis, my advisor, immediately had my vehicle looked at and they found the problem. Pads and rotors. They got it in right away and even took me back to see how bad they really were. More
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