Luis Salas | Page 2

This is an update from a previous review. I bought a 2026 CR-V than in papers showed to have only 6 miles but in reality had over 500 miles as it was used as a loaner before I purchased it an I bought a 2026 CR-V than in papers showed to have only 6 miles but in reality had over 500 miles as it was used as a loaner before I purchased it and also had a dent in back gate. Unfortunately I didn’t notice any of this until a couple days later and it was to late, I tried to get a different car but the Luis from the dealership said they couldn’t give me a different one so He offered to fixed the dent and pay me for the extra mileage( I never received the check) they also as part of the purchase supposed to give me the all season carpets but they give the wrong ones( for a Honda accord 2025) I texted Nate and let him know about the mistake and he assured that I will receive the right ones in the mail but they never arrived. Worse place to buy a car, don’t go there! They are not honest, I bought 2 Toyotas before at 2 different dealerships and I had an excellent experience. I deeply regret to decide to buy a Honda this time or maybe I just chose the worse Honda dealership in town. I’ll be more careful next time but if you are planning to buy a car, please avoid this place. More

by idaniagarcianasser Verified Customer Verified Customer

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Clean and inviting. Willing and ready to listen. Attentive to details. Fair pricing and closing without issues or delays. Thank you Willing and ready to listen. Attentive to details. Fair pricing and closing without issues or delays. Thank you More

by 48nretired Verified Customer Verified Customer

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Luis and Derek are the BEST. .. I would recommend Brandon Honda...I've purchased a couple cars before but this was the BEST experience by far. Thank you Luis and Derek .. I would recommend Brandon Honda...I've purchased a couple cars before but this was the BEST experience by far. Thank you Luis and Derek More

by thekrotzers Verified Customer Verified Customer

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Great treatment and perfect attention and attitude with the costumers. Really nice place clean and comfy the costumers. Really nice place clean and comfy More

by lt74308 Verified Customer Verified Customer

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The dealership is very organized & professional also Luis my salesperson was attentive to my needs in buying a new car also very professional. my salesperson was attentive to my needs in buying a new car also very professional. More

by BANKS.INGRID Verified Customer Verified Customer

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I love this car dealer they are always so nice treat you like family my sales guy Luis was amazing and very knowledgeable it’s why I keep coming back to Brandon Honda and all who read this go see them and a like family my sales guy Luis was amazing and very knowledgeable it’s why I keep coming back to Brandon Honda and all who read this go see them and ask for Luis!!! More

by julisaperez111 Verified Customer Verified Customer

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It was a great experience and there was nothing but wonderful help finding my car wonderful help finding my car More

by joalylarose Verified Customer Verified Customer

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Sales manager is unprofessional. After a long negotiation and finally reached an agreement, he came back with his final proposal of way above the agreed price. He claimed that he After a long negotiation and finally reached an agreement, he came back with his final proposal of way above the agreed price. He claimed that he made a mistake but it was very obvious that there was malicious intent of deceit on his part. He finally gave a revised proposal with the price which was actually $225+, lower than agreed price. He may have forgotten that he previously charged us for the registration. We were told the finance charge was 3.9% for new car but when we meet with the finance manager, it was 7,9%, even with a high credit score. It was a stressful, 5 long hrs of negotiation and experience, but finally bought the car. More

by femzimmer Verified Customer Verified Customer

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Excellent experience with our Sales Rep. ..until we test drove our Honda CRV. We heard an annoying loud rattling noise coming from behind the glove box. Sales Rep told us he'd have service in ..until we test drove our Honda CRV. We heard an annoying loud rattling noise coming from behind the glove box. Sales Rep told us he'd have service investigate and correct the issue. Service refused to correct the issue. Also, Back seat does not collapse. All they offered was a $25 Visa Card. Why would a reputable car dealership sell a car with these issues knowing that they run it through an inspection and test drive? More

by mendezw27 Verified Customer Verified Customer

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El mejor dealer de Tampa y el servicio de Luis exepcional,lo recomiendo 100% gracias exepcional,lo recomiendo 100% gracias More

by pedrodemanuelmartinez Verified Customer Verified Customer

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